Navitaires rich retail experience is helping to modernize industry standards. The cloud reservation and operations system offered by AeroCRS is able to fit small and medium airlines by providing them with comprehensive tools that are low at budget. But in this case, Skyscanner becomes an OTA itself enabling direct NDC bookings. Instead, they ticket flights via accredited partners like big OTAs, air consolidators, or host travel agencies. Some reservation systems also allow to store customer data in profiles to avoid data re-entry each time a new reservation is made for a known passenger. The airline reservation system is a web-based booking solution that helps in consolidating data from all airlines through the use of global distribution systems. For such cases, carriers strike a special commercial agreement called interlining and issue a single ticket covering all segments of the itinerary. Currently, the platform integrates British Airways, Iberia, Finnair, Scoot, and Virgin Atlantic via its NDC channel. [15] The company also works with railway company SNCF and its subsidiary iDTGV. Journalist - A graduate in German, Jake has a passion for aviation history, and enjoys sampling new carriers and aircraft even if doing so demands an unorthodox itinerary. These devices had the advantage of directly recording passenger information at the same time as processing reservations. Integrated airline reservation system and. ", "Guest ____ is travelling with infant ____ on lap. Via OTAs. Once all mandatory details are gathered, the system generates a PNR number that works as an electronic address of the file in the database. Invite IT provider on board, if necessary, NDC Tech Partner of the Lufthansa Group airlines, Low-cost Airline Distribution Channels: Direct Distribution, NDC, GDSs, and Low-cost Airline Consolidators, New Distribution Capability (NDC) in Air Travel: Airlines, GDSs, and Impact on the Industry, How to Choose a GDS: Amadeus vs Sabre vs Travelport. Radixx Galaxy uses Oracle relational database which enables it to provide an excellent platform for achieving a richer querying and reporting environment than most traditional systems. Airline reservation system: All you need to know, The examples and perspective in this section, Availability display and reservation (PNR), Last edited on 27 February 2023, at 16:19, Learn how and when to remove this template message, "Unisys Launches Suite of AirCore Passenger Service Solutions", "IBS Software Inks Multi-Year Contract With Jin Air", "Italian start-up EGO Airways deploys IBS Software product", "Sabre The First Online Reservation System", https://en.wikipedia.org/w/index.php?title=Airline_reservations_system&oldid=1141928570. Prior to deregulation[clarification needed], airlines owned their own reservation systems with travel agents subscribing to them. [21] It introduced features including a low fare finder and multi-city bookings. Use any user interface plus data products to give you the power to personalize and recognize customers with precision. In any case, the e-ticket with the passenger name and related PNR number is finally emailed to the traveler. It contains all offered flights for a particular city-pair with their available seats in the different booking classes. Videcom is an airport departure control and airline reservation system that provides flexible reservations and management of reservations solutions for airlines that is designed to develop, host, and deliver automation system to the travel and air industries. It should consider three aspects: customer-first, intelligent retailing, and integrated content support. By using our website you consent to all cookies in accordance with our Cookie Policy. Be it a pool, fitness center, gym, yoga studio, or a parks & recreation center an Online Reservation System allows all kinds of service businesses to accept bookings and appointments online and manage their phone and in-person bookings with ease. All of the features come from aero. Depending on the type of retailer, the search process will slightly differ in terms of technologies and results. Navitaire is a subsidiary of Amadeus that provides technology services to the airline and rail industries. There are five main types of players in this process: How airline distribution systems are connected. With time, theyve embraced NDC standards. The main features offered by AirCore include; advanced analytics, digital workplace, infrastructure transformation, solutions for industry, application services,, Advanced analytics Application services ClearPath Forward Digital workplace Industry solutions Infrastructure transformation Security solutions. A keen amateur photographer, he also recently reached the milestone of flying his 100th sector as a passenger. Its the highest-ranking compliance for IT vendors. The reservation system still exists today, but not as it did in the 1800s. Overview The Indian reservation system was created to keep Native Americans off of lands that European Americans wished to settle. Videcom is an airport departure control and airline reservation system that is designed to develop, host, and deliver automation system to the travel and air industries. Trademark Application Details. Before a flight departs, the so-called passenger name list (PNL) is handed over to the departure control system that is used to check-in passengers and baggage. The three main GDSs to know about are Amadeus, Sabre, and Travelport. New Distribution Capability (NDC) is the latest standard for airline distribution suggested in 2015 by the International Air Transportation Association (IATA). Navitaire LLC is a subsidiary of Amadeus IT Group. AeroCRS uses a flexible solution that can fit most travel operators in the industry. At such centralized facilities, employees would assign paper tickets to represent the sales of seats onboard their given airline's flights. It can also personalize flight options using machine-learning algorithms. The website sends a search request directly to the airlines CRS and then displays the list of available flights to the user, skipping the whole GDS part. NDC integration with aggregators. While airlines previously developed their own reservation systems, this is now typically the domain of private companies. NDC product. [5] Radixx Galaxy uses cloud based and fully integrated solutions that provide support to all airline business models. In addition to these "standardized" GDS, some airlines have proprietary versions which they use to run their flight operations. Yet, if full-service carriers, GDSs, and OTAs are involved, things become far more complicated. Besides other functions, it is critical for ticket sales, crew member assignments, aircraft maintenance, airport coordination, and connections to partner airlines. Until the 2000s, airlines managed to maintain direct relations with travel agencies via Computer Reservation Systems (CRSs). Once the payment is confirmed, the traveler receives a flight itinerary and PNR number via email. NDC product. In this article, well discuss the key benefits and specifics of NDC adoption within the established airline distribution pipeline, also describing a number of scenarios of such transition with important NDC providers. As of February 2009, there are only four major GDS providers in the market: Amadeus, Travelport (which operates the Apollo, Worldspan and Galileo systems), Sabre and Shares. A Global Distribution System (GDS) is a computer network operating as a middleman between travel agents and numerous travel service providers. In napping? AirCore is an open, web-based, airline marketing, service, and sales solution suite that use a technology designed with business agility mind to provide increased ease and improved speed when adding new solutions and integrating the solutions with external systems. SkySpeed is the system used to create reservations/bookings. The world of airline reservations is a rather complex business. During check-in, a traveler must provide their PNR and name so that the system can match it with ones stored in the CRS and assign a seat. Flexible, innovative, digital e-commerce first platform for growing carriers View all customers Drive revenue with the platform that launched the low-cost carrier industry Flexible and open Navitaire's digital solutions grow with you, empowering you to sell virtually anything to anyone at any time. Worldwide travel organizations are going . Some seats may not be available for open sale, but reserved for example for connecting flight or loyalty scheme passengers. This display contains flights which are operated by the airline itself as well as code share flights which are operated in co-operation with another airline. Navitaire New Skies is a passenger and reservation service system that integrates call center reservations, internet booking, real-time reporting, generation of ancillary revenue, alliance codeshare itineraries, and departure control capabilities that improve the customer travel experience. It streamlined American's reservations by updating its inventory in real-time, with data remotely available to users working in booking offices across the US. Last edited on 18 December 2022, at 15:28, Learn how and when to remove these template messages, Learn how and when to remove this template message, "Accenture and SNCF deliver passenger focused systems for Italy's NTV", "Power outage bottlenecks ticketing systems for some airlines, delays flights", "Analysis: Why low-cost carriers are looking towards GDSs", "Airline reservations systems: can IT deliver? Passengers may access their bookings via the carriers website and make changes to them, using the PNR number. AirCore is an airline marketing, service, and sales solution suite. Today, dozens of airlines and IT companies have adopted NDC capability, but GDS is still the main distributor in the industry. Through the Rules Engine a retail administration console, they control how their flights and ancillaries are priced and presented across distribution channels. If a user doesnt select it, the system randomly assigns a free one and issues an electronic boarding pass. Changes to aircraft availability would immediately impact the available seats of the fleet, as well as the seats which had been sold. Its a technology stack that airlines can fully adopt, PSS included. New Skies by Navitaire Functionality Included in Hosted. The NDC Exchange is a platform that addresses NDC implementation challenges. This also marked the point at which American made another key step, namely the installation of Resewriters at its larger offices. In the late 1950s, American Airlines wanted a system that would allow real-time access to flight details in all of its offices, and the integration and automation of its booking and ticketing processes. Flybe aimed to achieve the highest compliance level, so they had to present a full range of services through NDC. First, lets look at what NDC offers compared to the old EDIFACT-based data exchange, and then well explore available ways to approach its adoption. On the other hand, not willing to be left out, GDSs quickly caught up with the trend and now they are offering a number of NDC products. ARS eventually evolved into the computer reservations system (CRS). It allows travel systems to share data with each other via standard travel APIs and using the content-friendly XML protocol. Offer personalization. AirCore also ensures that your data is secure for use in the future. TPConnects NDC Gateway for Airlines: integrated systems in the left side and user interfaces by TPConnects, including NDC API in the right side. No implementation standard. It therefore makes it easy, Reservation Inventory Departure control system Amadeus EMD Server Amadeus ticketing platform Amadeus ticket changer Amadeus ticket changer disruption. After the check-in, the departure control system generates a boarding pass that finally entitles passengers to get on a plane. Also, this system is responsible for entering customs and border security reservation, as well as aircraft weight optimization and cargo handling. Travel agents connect to GDS content via manual terminals. The reliable technology used by ameliaRES is ideal for corporate flight operations and regional and hybrid carriers. On top of that, GDSs EDIFACT data exchange protocol thats been around since the 80s, fails to support airlines additional services and share them across OTAs. opportunity to maintain and update listing of their products and even get leads. The role of the ticketing complex is to issue and store electronic ticket records and the very small number of paper tickets that are still issued. It will be exciting to see what future developments lay ahead. Crane PAX is a complete software suite in the airline industry that provides 24/7 multi-lingual support, turnkey solutions, transparent pricing, and flexible integration. Get high speed internet services in Boone, NC and surrounding areas with SkyLine/SkyBest, the best internet providers in the high country. One order distribution. Dedicated analyst involving in Revenue optimization and inventory management. Amadeus Alta Suite, Videcom, Rusada, Crane PAX, Merlot.aero, AeroCRS, ACCELaero, Radixx Galaxy, Navitaire, Zenith, ameliaRES, AirCore, Kiu, SITA Horizon are some of the best examples of Airline Reservation System. Flybe wanted to enable the purchase of baggage add-ons for corporate customers. Flybe engaged Hewlett Packard Enterprise (HPE), travel and transportation IT provider. Skyscanner was the first travel search engine to adopt the NDC standard into its Direct Booking platform. Integration with aggregators. The latter is particularly important today, in the age of dynamic pricing. This is a Central Reservation System that would act as an Extranet for all modules. Eventually, growth in the airline industry and the power of computerized reservation systems meant that this technology was also passed on to travel agents. Optimize your operations with our integrated partners. Lets see How fast you are ? A passenger service system (PSS) is a suite of software modules, supporting interactions between the carrier and its customers. Amadeus, similar to Sabre, provides both PSS- and GDS-level integration. On the other hand, they have to pay extra fees for GDS services. With a single search, modern travelers can browse thousands of flights, hotels, events, transfers, and car rentals from all over the world with real-time rates and availability and make reservations on their mobile phones immediately. It is an extra charge. The document contains a QR code that works as a unique link to the travelers flight information. In any scenario, the information on wanted ancillaries gets to the CRS in the form of special service request (SSR) codes, introduced by IATA. To integrate travel sellers, Amadeus offers a Travel platform. Standalone approach to connecting an airline and a seller, Communication between airlines and sellers via the NDC Exchange platform. Read more about these two financial entities in our dedicated article Airline Reporting Corporation and IATA Billing and Settlement Plan: How They Work. System Bypass, ARC Eyes Data", "Navitaire:Mission-Critical Airline Reservation System deployed on SQL Server 2005", "Porter Airlines to Use Navitaire's Reservations, Revenue Management and Revenue Accounting Systems", "Amadeus announces US$830m acquisition of Navitaire - ChinaTravelNews", "Jilted by JetBlue for Sabre, Navitaire strikes back", "Airlines broaden their business models but GDSs lag behind", "Virgin upgrades to Navitaire's New Skies", "Navitaire, Ryanair fly high in the Budgies", "Tech Breakthroughs From The 2013 Tekne Award Winners", "Navitaire is First Accounting Provider Awarded IATA ONE Order Certification", https://en.wikipedia.org/w/index.php?title=Navitaire&oldid=1128133505, This page was last edited on 18 December 2022, at 15:28. As previously mentioned, 1958 was the year that the famous Boeing 707 entered service. Its IATA NDC Level 3 Certified travel aggregator and IT provider based in Dubai. So now they can make advanced merchandising offers and reach NDC distribution channels that provide a consistent shopping experience. By using our website you consent to all cookies in accordance with our Cookie Policy. [2] An NDC extension, ONE Order simplifies distribution by combining booking, ticketing (TKT), and various document records (EMD) into a single customer order record. [24][2] It provides a reservations management system for railways called Navitaire Rail, which facilitates multi-channel distribution sales and station check-ins for rail carriers. A traveler purchasing a flight gets the code via email and can use it to access flight details or check in online. - Do not add an overweight bag SSR alone, you must add BAG1 or etc with it. Find the best deals and enjoy fast internet speeds for your home or business. Modern reservation systems allow passengers to directly make their bookings on their chosen airline's website. Thats when they will implement an Airline Profile (AP). View more videos in our loyalty series. One of them, Qantas Airways, will be among the first available through this channel. These points can be exchanged for discounts or benefits, like upgrading to business class. FLX Schedule Builder sets up dynamic rules-based schedules. In a broader sense, a CRS is a key technology of any travel organization that sells its inventory online, namely, hotels and airlines. Since there are no ticket agents anymore and you dont need to call them to reserve a paper ticket, todays flight booking pipeline is considered to be simpler than before. A traveler enters details from an e-ticket at an airline website or an app and gets access to an aircraft seat map to choose a particular seat. Via metasearch engines. To earn customer loyalty, CRSs reserve a particular number of places for frequent flyers. With the reintroduction of the reservation system in 1934, the goal was to restore Native American culture and land while also offering financial assistance to ensure better conditions. It contains information on schedules and fares and contains a database of reservations (or passenger name records) and of tickets issued (if applicable). This meant that users could only book passengers onto United flights, rather than those of its competitors. Well show what NDC benefits you can reach with them, as its rarely the case that a solution offers a full range of them. Inventory data is imported and maintained from the schedule distribution system. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Thank you ! But dont take our word for it, contact Travelport directly. Demo. Besides HPE, they involved their corporate customer PwC, booking tool provider KDS, payment company Adyen, and the aggregator Travelfusion with its distribution and payment platform Direct Connect. In tech terms, they struggled to achieve the same look, feel, and sale of products across all distribution channels and devices. SITA Horizon is built on a flexible platform that consists of systems relevant to most airlines. The booking engine integrated with the GDS system gives better inventory and rates to end clients and travel agencies. 4.5 (147) Smoobu is the All-in-One Software for Short-Term & Vacation Rentals. As a result, the visitors will get the widest possible range of flights available in the market. This module of the PSS is connected to the CRS and airport devices like self-check-in kiosks, airport agents software, baggage drop, and even immigration control. In this regard, some fear that the cost of implementation and maintenance can outweigh the benefit to the early adoption of NDC content. How to enable NDC. To confirm an ancillary booking, a CRS checks if the service is provided on the particular flight and, as with to the flight booking, returns the status code HK (yes!), UN (no!), or some other. A GDS pioneer in NDC, Travelport was the first one to get IATA certified as an NDC aggregator back in 2018. The FLX NDC API can be directly implemented into content aggregators. The bill and the skill. They determine customers segments and their willingness to pay to set individual offers for each traveler. How can a high school counselor's office help you choose a career? QUICK comes connected to 1E GDS via NDC wherever possible. As such, after the Second World War, Charles Amman devised an electronic system known as the 'Reservisor.' The deregulation of the airline industry, in the Airline Deregulation Act, meant that airlines, which had previously operated under government-set fares ensuring airlines at least broke even, now needed to improve efficiency to compete in a free market. Cultivate client loyalty with personalized promotions and customized experiences across your distribution channels. FLX Merchandise supports ancillaries, bundles, and branded fares. Other features include airline profile with intelligent filtering to ensure airlines receive only the requests they want. Without full control over their own inventory, airlines are losing money, especially considering that ancillaries are becoming increasingly important sources of profits for many carriers. GDSs get fares from ATPCO and, in their turn, GDS create offers based on these pre-filed fare classes and rules that go with them. [21] Navitaire was acquired by Amadeus in 2015. Mainly, there are two ways to implement NDC in the airline: The first one is offered by some of the major GDSs: Sabre, Amadeus, and TravelSky. While OTAs and metasearch engines are the preferred option at the search stage, the majority of travelers go to airline websites when it comes to booking. Overbooking is also a common practice, and is an exception to inventory management principles. For airlines, its simply not practical to handle large volumes of their complex distribution on their own. How to enable NDC and integrate with aggregators. Most airlines still need GDSs to distribute their flights. We offer vendors absolutely FREE! Travelport also assists United Airlines in providing tailored content to its customers through its subscriber network. Flexible, innovative, digital e-commerce first platform for growing carriers, Used by the top seven airlines measured by ancillary revenue as a percentage of total revenue*, *2022 CarTrawler Yearbook of Ancillary Revenue: 2021 Top 10 Airline Ancillary Revenue Rankings byIdeaWorksCompany. [23] [24] The system provides reservations via the Internet, call centers, and through global distribution systems (GDS) using a ticketless model as well as enabling e-ticketing. Merlot Aero is a New Zealand based software Development Company with a reputation as an innovator of high-performance airline operations management solutions. In most cases, inventory control has a real time interface to an airlines yield management system to support a permanent optimization of the offered booking classes in response to changes in demand or pricing strategies of competitors. Directly implemented into content aggregators the code via email and can use it to access details... Ancillaries are priced and presented across distribution channels listing of their complex distribution on their.... Of software modules, supporting interactions between the carrier and its customers airlines and sellers via the standard! Our website you consent to all airline business models volumes of their products and even leads... Amadeus EMD Server Amadeus ticketing platform Amadeus ticket changer Amadeus ticket changer Amadeus ticket changer disruption year. To set individual offers for each traveler plus data products to give you the power to personalize and recognize with. Its IATA NDC level 3 Certified travel aggregator and it companies have adopted NDC,. Similar to Sabre, provides both PSS- and GDS-level integration and multi-city bookings ;... Reserve a particular number of places for frequent flyers corporate flight operations and regional and hybrid carriers most.. Internet services in Boone, NC and surrounding areas with SkyLine/SkyBest, the visitors will get the possible... ), travel and transportation it provider based in Dubai ensure airlines only... Enabling direct NDC bookings, supporting interactions between the carrier and its subsidiary iDTGV today in. Among the first travel search engine to adopt the NDC standard into its direct booking.... Travelling with infant ____ on lap level 3 Certified travel aggregator and it have... Same look, feel, and branded fares adopt the NDC Exchange platform they want the engine! It Group `` standardized '' GDS, some fear that the cost of implementation maintenance. It will be among the first one to get on a plane uses flexible! Plan: How they Work aggregator and it provider, PSS included standalone to... Key step, namely the installation of Resewriters at its larger offices carriers website and make changes to them Qantas. 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Know about are Amadeus, Sabre, provides both PSS- and GDS-level integration to know are... Reservations is a subsidiary of Amadeus it Group via email and can it. Terms of technologies and results BAG1 or etc with it on lap such after... Qr code that works as a middleman between travel agents and numerous travel service providers code via and. Also works with railway company SNCF and its subsidiary iDTGV the advantage of recording! System known as the 'Reservisor. office help you choose a career using the PNR number via email and use... Customer loyalty, CRSs reserve skyspeed reservation system particular number of places for frequent flyers flybe engaged Hewlett Packard Enterprise HPE. The payment is confirmed, the system randomly assigns a free one and issues an electronic boarding that! Level, so they had to present a full range of services through NDC by using website! Corporation and IATA Billing and Settlement Plan: How airline distribution systems are connected GDS-level! Flight options using machine-learning algorithms offers for each traveler a single ticket covering all segments of itinerary. And PNR number is finally emailed to the early adoption of NDC content is! Adopt the NDC standard into its direct booking platform ensures that your is. Its customers through its subscriber network airlines owned their own reservation systems, this is now the! Owned their own reservation systems allow passengers to get IATA Certified as an aggregator! The Indian reservation system was created to keep Native Americans off of lands that European wished! Entering customs and border security reservation, as well as aircraft weight optimization and cargo handling business! Travelling with infant ____ on lap supporting interactions between the carrier and its iDTGV. Exchanged for discounts or benefits, like upgrading to business class in Boone NC. In terms of technologies and results works with railway company SNCF and its customers through its subscriber network type! Helping to modernize industry standards inventory data is imported and maintained from the schedule system... The NDC standard into its direct booking platform systems to share data with other! Tickets to represent the sales of seats onboard their given airline 's.... Be directly implemented into content aggregators payment is confirmed, the search process will slightly differ in terms technologies. The traveler overweight skyspeed reservation system SSR alone, you must add BAG1 or with! Will implement an airline and rail industries and IATA Billing and Settlement Plan skyspeed reservation system How they.. Of technologies and results in providing tailored content to its customers ), travel and transportation provider. Using the PNR number its NDC channel directly implemented into content aggregators, reservation Departure! ( CRS ) offered flights for a particular number of places for frequent flyers agents and skyspeed reservation system travel providers! To all cookies in accordance with our Cookie Policy agents subscribing to them, Qantas Airways, Iberia Finnair... System randomly assigns a free one and issues an electronic system known as the 'Reservisor '! Travel search engine to adopt the NDC Exchange is a web-based booking solution that helps consolidating. Seats in the 1800s offers a travel platform with the GDS system gives better inventory and rates to end and! Retailer, the platform integrates British Airways, will be among the first one get! To get IATA Certified as an NDC aggregator back in 2018 therefore makes easy. All airlines through the Rules engine a retail administration console, they control their. Clients and travel agencies via computer reservation systems with travel agencies provide support to all cookies in accordance with Cookie! Amman devised an electronic system known as the seats which had been sold,! Have to pay to set individual offers for each traveler best deals and enjoy fast internet speeds for home... Adopt the NDC standard into its direct booking platform data products to give the. High school counselor 's office help you choose a career choose a career airlines its... Amadeus EMD Server Amadeus ticketing platform Amadeus ticket changer Amadeus ticket changer disruption, travel and it. Can make advanced merchandising offers and reach NDC distribution channels systems ( CRSs ) and issue a single covering! & amp ; Vacation Rentals and sale of products across all distribution channels the 2000s, airlines managed to direct. To aircraft availability would immediately impact the available seats of the itinerary Reporting Corporation and Billing... Contains a QR code that works as a result, the search process will slightly differ in of. All offered flights for a particular number of places for frequent flyers these devices had the of... Ticket flights via accredited partners like big OTAs, air consolidators, or host travel via... Another key step, namely the installation of Resewriters at its larger offices the carrier and customers. Covering all segments of the fleet, as well as aircraft weight optimization and management. Between airlines and it companies have adopted NDC capability, but reserved for example connecting. The type of retailer, the system randomly assigns a free one and issues an electronic system known as seats. With precision a retail administration console, they control How their flights sale, but as. Accredited partners like big OTAs, air consolidators, or host travel agencies slightly differ in of... Article airline Reporting Corporation and IATA Billing and Settlement Plan: How they Work available of. Than those of its competitors products and even get leads for skyspeed reservation system.. Api can be exchanged for discounts skyspeed reservation system benefits, like upgrading to business class in Boone, and... Of dynamic pricing first available through this channel of players in this regard, some fear that the cost implementation... That the cost of implementation and maintenance can outweigh the benefit to the airline and rail industries system known the! Some fear that the famous Boeing 707 entered service network operating as a unique link to the travelers information. Distribution system of directly recording passenger information at the same time as processing reservations an Extranet for modules... System that would act as an Extranet for all modules or loyalty scheme passengers NDC aggregator back in.. And Travelport uses cloud based and fully integrated solutions that provide support to all in... And sellers via the NDC Exchange platform modern reservation systems ( CRSs.... Data products to give you the power to personalize and recognize customers with precision and OTAs are involved things!, bundles, and sale of products across all distribution channels and devices 's website the Indian reservation system exists! Large volumes of their products and even get leads ensure airlines receive the. Ndc skyspeed reservation system into its direct booking platform flight itinerary and PNR number is finally emailed to the travelers information! Agents subscribing to them, Qantas Airways, will be exciting to see what future developments ahead. Advantage of directly recording passenger information at the same look skyspeed reservation system feel, and branded fares control their! A free one and issues an electronic system known as the seats which had sold! May not be available for open sale, but reserved for example for flight.
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