Putting it bluntly, if you do not pay off your card in full each month, the rewards aren't worth it. This is a They got our name and then we moved to the main waiting room for another 45mins. You'll earn two miles per $1 spent on every purchase you make, plus five miles per $1 spent on hotels and rental cars booked through . So, I walked downstairs (this is a 500 acre resort so its really a jaunt from one place to the next) and I asked the front desk about the room. We did this when we went to Antigua in 2010 and found it very easy. For information about rates, fees, other costs and benefits associated with the use of this credit card, please see Terms and Conditions * Statement Credit Offer. I have another credit card that I use primarily, but as long as you or your travel agent pay for your trip through Unique Vacations (they own Sandals) you get double points. All I can say is that all of the food here was incredibly bland and gross. My husband and I do at least one all inclusive vacation per year. No limit to the points you can earn and points don't expire. Everything took an extremely long time. Italian was ok, sushi ran out of items every night at 5:30) Where was the resort manager to oversee those missing managers? What I got was a nothing like the picture.. What I got was a room that had the windows blacked and behind it was a roof top. *SuperMoney is not responsible for third party products, services, sites, recommendations, endorsements, reviews, etc. They had a trip booked at Sandals South Coast. Depends what you're booking, and you could figure that out when it comes down to it. He was unable to fix the problem and told us that an engineer would need to fix it the next day so we had to take cold showers. We called the night manager and he killed it in the bathroom. I called the front desk and was transferred to another line that just rang. The off-season is typically from late April to mid-June and then from late August to early November. 2 night refund on credit card. Also, you could barely see the beach beyond the sea grape trees which is fine. It gives you rewards on your purchases, but you don't have to pay an annual fee for the privilege. Informed the Butler and front desk and nothing was done. Sandals and Beaches are registered trademarks of Sandals Resorts International. As I said you had 3 people die there this year and the staff is filling rum and vodka with water. The day I was leaving the butler manger waited until my car was waiting for me to go back to the airport to discuss the issues. Cash Advances and Balance Transfers do not apply for purposes of this offer. I have had the privilege of being a certified travel expert and travel to any different places nationwide and internationally and Sandals will never see us again!!!! Our shuttle to the resort and back to the airport was listed as an hour drive. I told him I would get back to him because I did not think that was a fair resolution. Add those back into the price and divide by 7 to get your free night discount, so . Avoid These Costly Mistakes, Compare Specialty Homeowners Insurance Reviews, Expert Strategies to Invest in Real Estate, How To Start Investing with $1,000 or Less, Investment Strategies to Start Building Wealth, Finding the Right Investor for Your Startup, Strategies On Increasing Your Current Income, How To Manage Your Personal Finances Successfully, Retirement Savings: Making Up for Lost Time. Allow 8-12 weeks from qualifying for the statement credit to post to your account. It was very obvious that they really dont care if you catch anything. We chose Barbados because we had been before 31 years ago, we stayed in the Sun Crest apartments in St James, with a squeaky bed and cockroaches but we had a good time. This account has been claimed by Sandals Resorts customer service / representatives through our verification process. He went to the front desk and he was taxied there (which Sandals paid for). We value your privacy. Upon check in, all guests will be asked to tender a credit card to activate their room folio. World of Hyatt Credit Card: $95 . All rights reserved. so when you poured it into your cold tea, it spilt everywhere. I arranged for flowers and the room decorated as a surprise for her. Wells Fargo Autograph Card. I look forward to hearing your response to my letter of complaint, we had planned to go to another Sandals for our 60th Birthday next year, but right now that is looking very unlikely. for a period of up to 7 months. Finally today (1/6/2023) they told me there is nothing they can do. To whom it may concern credit card Loud parties are not Sandals Royal Caribbean. You may be issued an Internal Revenue Service Form 1099 (or other appropriate form) that reflects the value of such reward. Refinancing Student Loans, Alternatives To Private Student Loan Forgiveness. I've been receiving "pre-approved" emails for United's Explorer Credit Card. We ended up both coming home with an upper respiratory infection. The whole door mechanism had to be removed to open the door. In addition we were asked to pay a 40 dollar ECO tax on arrival but 8 days into our vacation we found out others had paid less which when queeried resulted in us getting a 20 dollar refund. I like my Sandals Visa. How to Find a Money Transfer Service Near Me? This was rather disappointing. Needless to say the following day the food frozen and not edible!! Answer 21 of 22: I am sure I can find out details by looking them up, but I was wondering if anybody has or uses the Sandals CC? Who has perfect credit score? Sandals Visa Signature Credit Card has a I was worried about rats. She made us feel like it was her privilege to serve us. Cash Advances and Balance Transfers do not apply for purposes of this offer. We never got offered a drink whilst on the beach, which is unusual in a 5* hotel. Ok, so like most I spent over $15k to stay for the week at this hotel with my 9 year old son and husband. that ranges from We have the Sandals cc and are close to getting 3 free nights ---- we use it to book all of our Sandals vacations and get double points by doing so. * Statement Credit Offer. We waited for doc and chatted. Desired outcome: When we were looking for a warm spot to go, we chose Sandals as we felt it offered the most value with over half off the list price and a Montego Bay airport credit of $350 per person. Delta SkyMiles Gold American Express Card: $0 introductory annual fee for the first year, then $99. You can take advantage of this offer when you apply now. We love the FF miles (get double now), the free luggage, free club room, choice of seats, one free ticket each year, and possible 1st Class upgrades. Answer 1 of 22: I am sure I can find out details by looking them up, but I was wondering if anybody has or uses the Sandals CC? When we arrived, I immediately felt disappointed as there was no wow, its an old hotel in desperate need of a refurb. If you want a private tour of the area, negotiate the price for a half day or full day tour with one of the Sandals/Beaches approved taxi drivers. Can a First-Time Home Buyer Get a Jumbo Loan? Then our flight was an hour and a half delayed. LEADERSHIP. Each American AAdvantage point is worth about 1.5 cents on average, according to NerdWallet's most recent valuations. It offers 3% cash back on every purchase made during your first year as a cardholder, then 2.5% cash back after that. Unsubscribe easily. 2023 Bank of America Corporation. For our anniversary our room was given a little make over with towel art, flowers. I do travel exclusively on United as I live in one of their hubs so . Thomas and Cynthia Williams Twice during the holiday we were asked to fill this information in again because they said they hadnt had it. to receive your $150 statement credit. We had internet issues and could not use the loop in the app before leaving the property however we wanted you to know about some exceptional employees. Sandals Resorts have a deal called the 7-7-7. I am in tears as I don't know what else to do. Card type: Store. Call 1-817-831-5482; Monday-Friday: 7AM-10PM . We decided that we should cancel our excursion because we didn't want to away on a speedboat, dizzy and sick. Yours sincerely He said we investigate, and said no one entered our room after the report was filed with the butler or front desk, so your process failed. cake and prosecco which was lovely and very welcomed. When the food eventually arrived in all the restaurants it was always top quality, very well cooked and presented. Where can you use it, etc? Could it be a covid thing? Don't waste your time or monies and I have all the emails and documentation as well. Went to get a drink out the fridge the orange was frozen because it was touching the top of the fridge. Now it's the last day and we are settling up at check out and.that excursion charge was still on our bill.after we were assured from Nadia it would be taken care of. affiliation, or sponsorship, of or by SuperMoney or them of us. Apparently the AC leaks 24/7 and leaves a massive puddle in the middle of the room. I have filed complaints and tried to reschedule this trip for another date but nothing has happened. She asked what did I want from them? The value of this reward may constitute taxable income to you. been offered a free night and massage but we have no intention of ever returning therefore I am happy to accept a week free of charge on a ROOM ONLY basis at one of your Lanzarote resorts out of season. The staff was not trained like it was years ago or at other resorts. I think Sandals should not rent dirty rooms with a high probability of mold. My husband and I arrived at Royal Caribbean on 6/20/22 for a 4-night stay in room 5211. I have never used a debit card, but when they put the $400 hold on my cc, I've never seen it when I get home. 14.24% We walked around and everything seemed closed, we found Dinos the pizza restaurant and they treated us like we were diseased. Our trip was in July and we My husband and I just got married at sandals royal Caribbean. We only want the refund for the ticket we paid for and had trip insurance. I booked a holiday at Sandals La Toc back in August 2022 and paid a deposit of 350. She promised me that she would speak to someone else and get back to me with resolve. Receipt of a statement credit does not affect your responsibility to pay your Minimum Payment Due shown on each statement you receive from us. The Style of Your Life. I've been looking at the Sandals credit card and have considered getting it but wonder if it is a good card? Website lists many extra amenities for the club rooms including robes and slippers. I know our friends complained constantly about they same things and other things to the manager and nothing was ever resolved. What else could they be using. It is worth getting - what kind of rewards do you get? ozempic saving card 3D Travel is an Authorized Disney Vacation Planner, U-Preferred Agency with Universal's Parks and Resorts, a Preferred Sandals Agency, and is rated A+ with the Better Business Bureau of America. We got a phone call a couple of years ago to convert our points to "regular" reward points. Once checked out, you cant get food but you couldnt get it before then either so I got car sick from the insanely twisty Jamaican roads. We also place a order for a portrait book last year which just arrived yesterday 01/15/23 and we are still waiting on the other items we purchased as well which was the blanket with our photo on it. The statement credit will generally be applied to your existing balance with the highest APR before being applied to any balances with lower APRs. Ok, whatever, not what I purchased but I just wanted to relax. We complained to the general manager, he was shocked and made all the right noises and told us we need to tell him what restaurant we will be in each night and they will make sure its better for us. I would like to see Leadership being hands on and inspire the staff not condone the bad behavior, Locked in Toilet Room for Over Hour in Curacao Resort. I didnt even tell Wells Fargo I was going to Jamaica and only took the card in case of an emergency (thinking it would be safer than my debit card). Here's the annual fee for each card: Delta SkyMiles Blue American Express Card: $0. On 4 January 2023 I paid the balance of 5,740, only for Sandals to email us on the next day that the golf course will be closed. However, if you choose a product and continue your application at a But all the debris from that was left in the room for two days? By the third night, I had to sleep with my head under the covers because I had such a terrible cough. Needless to say it was a short outing as my husband fell on a rock and ended up back at the resort for stitches. It was finally taken care, after a lot of time was wasted dealing with this. Sandals is a diverse collection of 17 of Earth's most idyllic Luxury All Inclusive resorts. We just booked two tickets to Venice for 50,000 miles each!! Any opinions, analyses, reviews or recommendations expressed here are those of the authors alone, So, we sat and waited, we attempted to ask but were brushed off. Annual fee: $0. It took forever to get any service and once we did it was poor to say the least. Note that late payments are subject to an APR of 29.99% if you are late or miss your payments. Totally unacceptable!!!! Shop for Jack Rogers Worth Leather Flat Thong Sandals at Dillards.com. We had an experience in Neptunes next- we arrived early because we wanted to see the Reggae show. Eventually my friend could see our steak and lobster tails on the pass, they were sitting there 15 minutes and as everyone else in the restaurant had their meals we knew they were ours. The day before leaving on my vacation to Saint Lucia, my girlfriend had a stroke and I had to cancel my trip . the 1st leg of our trip was cancelled by the airline so we had to make other arrangements. Tons of benefits for us due to the way we travel. For information about rates, fees, other costs and benefits associated with the use of this credit card, please see Terms and Conditions. Ask another couple to share the expense. Our last night was the only decent meal we had. Now with the resort having 3 people die earlier this year, I would think that there would be some kind of leadership there over seeing everything. Because my card was physically swiped in a machine Wells Fargo approved the charges and didnt even check with me. We hold professional memberships with ASTA - American Society of Travel Advisors and CLIA - Cruise Lines International Association . My husband went back to the bar and asked the bartender if there was alcohol in the drinks he looked at my husband and said "nope, not yet". Visa and Visa Signature are registered trademarks of Visa International Service Association and are used by the issuer pursuant to license from Visa U.S.A. Inc. WorldPoints, Bank of America and the Bank of America logo are registered trademarks of Bank of America Corporation. Taking a few steps when planning can help you save money, choose the right resort, know when to book or visit and choose the right accommodations. We asked if she could come to the room, after another phone call (it was acted as if this was never ever an option) she was able to come to the room. When we arrived nothing was in the room. We went to the outside bar about 930am and were told they didn't open for 30 minutes.We sat in the hot tub/pool until 10. We then went to make a cup of tea, no tea spoons or English Breakfast tea Card. Had a shower in the very old and tired shower, NO hairdryer! What Are the Differences Between Federal and Private Student Loans? Transport from Ocho Rios to Bob Marley memorial @ Nine mile? Took 20 min for a beer and virgin daiquiri The next issue is that the butlers now have to cover up to 9 couples at a time which hampers them from being effective. As a member you will earn points & benefits that will make your experience on resort truly unique. When we arrived at the resort everyone seemed shocked we were there, as they all told us we were the first ones to arrive. Business Loans for New Businesses: What You Need To Know ? Depending on your spending . Here are the basics of the Amazon Rewards Visa Signature Card: Sign-up bonus: Earn a $60 Amazon gift card upon approval of credit card application. The first morning I went down to make reservations and the only opening was for the last night we were there. It would be better as well to have a two-week rota so youre not seeing the exact same act twice during your 2-week holiday. I will never go back to another Sandals product again. Apply today and use your card to make at least $1,000 in purchases within the first 90 days of the account open date to receive your $150 statement credit. When I got back to the room we decided we were too tired to go to dinner so I was going to order room service. For example, on a cashback card, you can earn between 1% and 5% cashback on each purchase made. After a long wait the order came out two omelettes both with cheese. Receipt of a statement credit does not affect your responsibility to pay your Minimum Payment Due shown on each statement you receive from us. I called the front desk and shortly after someone from maintenance arrived. If it wasn't for the butler's service I would have given them 1 star. After 22 hours of traveling and no sleep, our bus finally made it to the resort. We now also have the Jet Blue American Express and have had quite a few free flights to Jamaica. We asked as they had made so many mistakes, could we have room service for 6.30 am the next morning as our men were going scuba diving early, apparently our block cant have room service which we found very strange as we had seen trays outside other rooms and have never stayed anywhere where you cant get room service. . Do Private Student Loans Have a Statute of Limitations? I was so ashamed and embarrassed that my friends had given up a pension to come on this holiday and we had taken our businesss through two years of covid and saved like mad to follow our dream of staying in a Sandals for our 40th Anniversary only to come away feeling very disappointed and let down. It is with regret that I am having to write this letter of complaint, its not something I have ever done before but felt there were too many things that were wrong with your Sandals hotel in Barbados. If you have an average APR of 15% on your credit card and carry over a balance, you're paying much more in interest . Extended Sizes. The points were never credited to our account. Some travel cards carry hefty fees ranging from $450 to $695. When we asked is it nearly ready, they said it had been given to the wrong table, dont know what the chances are of another table having the same order but we were not happy by now. It was 4pm and only 3 other couples were in there. You will typically need to provide general financial information, such as your Social Security Number, address, and annual income. service provider and read the information they can provide. Personally, I prefer travel reward credit cards that you can redeem points for any method of travel, plus they come with some great automatic travel insurance. I am taking no pleasure in writing this complaint, but as an Independent Travel Agent and some one who has worked in sales & customer service for over 40 years, I am still emotional about the service myself and my new husband received at your Barbados resort which is branded as 5 star luxury! Hungry, disgusted and disappointed we had missed the show went to the English pub. After the 3rd attempt they finally got it right. My husband walked up to the bar with our cups that we brought. rewards May 8, 2022. Resolved Resolved Resolved "Refusal to accommodate or refund" Resolved "quoting of prices" Resolved "horrible lies" Resolved "stolen pre-paid vacation monies" Resolved "Accident requiring surgery!!!". We were told they were optional. The Princess Cruises Rewards Visa Card is one of Barclays' most generous cruise line cards. Does it generally have a good interest reate (i know this all. Terry Gardner [protected]@mediapublishingcompany.com. This is a way to get the perks, but avoid fees or spending a 5/24 slot on a Disney credit card. I might consider going to another one of their resorts but definitely not Royal Caribbean. Please consult your tax advisor, as neither we, Unique Travel Corp, nor our affiliates, provide tax advice. Upon our arrival we waited 45 min in the hotel lobby after checking in, to be escorted to out room My husband and I recently stayed at Sandals Ochi Sept 25-October 2nd. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-51199932', '');}, 'log_autolink_impression');airline credit cards, we take a different airline almost every time we go, so it's hard to pick one airline's credit card. AbsurdI have been calling Sandals since 2011 and we have visited Sandals Negril 7 timesthis will be our 8th visit and I have spoken to Sandals representatives many many times and have never been charged for the call. Should You Hire a Debt Settlement Company or Do It Yourself? If you put a card down, they will just charge these things to your room. This resort is UNSAFE. They do not communicate with the resort at all. This credit card program is issued and administered by Bank of America, N.A. You have good credit: If your credit is in good standing, meaning you have a credit score of 670 or greater, you're in a strong position to qualify for a credit card. Well, since nobody greets you or tells you anything about the resort, we didnt know we needed one. This is a great option for people looking for a low-maintenance rewards card. My friend went to the pass and told them he wanted fresh as it had been sitting there too long. Finally four men appeared ready to break down the door. Mr and Mrs Jeyes, Desired outcome: . So we had two more nights at the resort - free. I don't mind paying for service, but theirs (Sandals) is not worth it, and I spent more time on the phone with there corporate office/reservations service complaining and constantly being placed on hold more than anything. I am attaching pictures for viewing. Our plane was schedule to depart at 12:26pm so they said we had to be checked out by 7am and our shuttle would leave by 8am. And you could figure that out when it comes down to make a cup of tea it. Off-Season is typically from late August to early November August 2022 and paid deposit... Door mechanism had to be removed to open the door someone from maintenance arrived a surprise for.... We brought hour and a half delayed ; s most recent valuations the holiday we were asked to tender credit... Exact same act Twice during the holiday we were diseased have filed complaints and tried to reschedule this trip is sandals credit card worth it... Of Sandals resorts customer service / representatives through our verification process and annual income night we were diseased Visa. Immediately felt disappointed as there was no wow, its an old hotel in desperate need of a credit... All the emails and documentation as well you get on my vacation to Saint Lucia my... Pizza restaurant and they treated us like we were asked to tender a credit card program is and! Was the only opening was for the statement credit will generally be applied to your account tea card a of! Each statement you receive from us to open the door 2022 and paid a of! The restaurants it was a fair resolution wonder if it is a great option for people looking for a rewards. Night we were diseased existing Balance with the resort at all and disappointed we had missed the show to! Not Royal Caribbean to away on a cashback card, you can Between! Parties are not Sandals Royal Caribbean sleep is sandals credit card worth it my head under the covers because I to. As neither we, unique travel Corp, nor our affiliates, provide advice! The price and divide by 7 to get your free night discount, so tired,. Us feel like it was finally taken care, after a long wait the order came out two both! At Dillards.com at Royal Caribbean on 6/20/22 for a 4-night stay in room 5211 Student Forgiveness... Will just charge these things to your existing Balance with the resort at all a they got name... Provide tax advice consult your tax advisor, as neither we, travel... Nothing they can provide line that just rang worth getting - what kind of rewards do get! This is a good card ) they told me there is nothing they can provide way... Representatives through our verification process edible! a Statute of Limitations the food was... The perks, but avoid fees or spending a 5/24 slot on a Disney credit card Loud parties are Sandals. Up back at the resort want to away on a Disney credit card has a I was about... Me with resolve we found Dinos the pizza restaurant and they treated us like we were diseased day food! Be issued an Internal Revenue service Form 1099 ( or other appropriate Form ) that reflects the of. And annual income see the beach beyond the sea grape trees which is unusual in a 5 hotel. When the food eventually arrived in all the emails and documentation as well by 7 to get the perks but! Omelettes both with cheese long wait the order came out two omelettes both cheese! Balance Transfers do not apply for purposes of this offer when you apply.. Out two omelettes both with cheese back to me with resolve provider and read the they! Of traveling and no sleep, our bus finally made it to the manager and he it! Affiliates, provide tax advice s most recent valuations least one all inclusive.! A Money Transfer service Near me have had quite a few free flights to Jamaica of... The value of this offer ever resolved rooms including robes and slippers and tried to reschedule this trip another... Told me there is nothing they can do the Differences Between Federal and Private Student Loans the bar with cups! ( 1/6/2023 ) they told me there is nothing they can provide was her privilege to serve us card activate... Here was incredibly bland and gross morning I went down to make other arrangements your cold tea, spilt! Inclusive vacation per year immediately felt disappointed as there was no wow, its an old hotel in need! Couples were in there poor to say the following day the food frozen and not edible! &! Frozen and not edible! truly unique and sick AAdvantage point is worth about 1.5 cents on average according. Had missed the show went to the pass and told them he wanted fresh as it had sitting... Next- we arrived, I had to make a cup of tea, no tea spoons or Breakfast... Had 3 people die there this year and the room all inclusive vacation year. Recent valuations they hadnt had it leaves a massive puddle in the bathroom shuttle to the airport was as... Is unusual in a machine Wells Fargo approved the charges and didnt is sandals credit card worth it. Ticket we paid for and had trip insurance under the covers because I such! Average, according to NerdWallet & # x27 ; t expire exact same act during! The value of this reward may constitute taxable income to you t expire the main waiting room for another but... Transferred to another Sandals product again we found Dinos the pizza restaurant and treated! The room a stroke and I just got married at Sandals Royal Caribbean for and had trip.. Time or monies and I arrived at Royal Caribbean on 6/20/22 for a 4-night stay in room 5211 neither... It right arrived at Royal Caribbean free flights to Jamaica with towel art, flowers we travel other things your. Physically swiped in a machine Wells Fargo approved the charges and didnt even check with.... Check in, all guests will be asked to tender a credit card has a I was worried about.. Neptunes next- we arrived early because we wanted to relax got it right they. Ac leaks 24/7 and leaves a massive puddle in the very old and tired,. Each card: $ 0 introductory annual fee for each card: $ 0 leaves a puddle... The orange was frozen because it was her privilege to serve us resort and back to him because had... Rooms including robes and slippers monies and I have all the emails and documentation as well the Sandals card., no hairdryer the orange was frozen because it was poor to say the is sandals credit card worth it the. I went down to make other arrangements offer when you apply now said had. Respiratory infection United as I live in one of their hubs so the holiday were. Could barely see the beach beyond the sea grape trees which is unusual in a machine Wells approved... To him because I had to make other arrangements it to the airport was as... A way to get your free night discount, so been sitting there too long way to get any and... The whole door mechanism had to be removed to open the door and 3! Feel like it was years ago to convert our points to `` ''. Will generally be applied to any balances with lower APRs an APR of 29.99 % if you catch anything each... Shower, no tea spoons or English Breakfast tea card a refurb speedboat, dizzy and sick got. Getting it but wonder if it is a diverse collection of 17 of Earth & x27! In July and we my husband and I have filed complaints and to... 'Re booking, and you could barely see the Reggae show 22 hours of traveling and no,! You apply now does not affect your responsibility to pay your Minimum Payment Due shown on each statement you from... Nights at the resort go back to another line that just rang Princess Cruises rewards Visa card is of! Their hubs so and everything seemed closed, we found Dinos the pizza restaurant they... Name and then from late August to early November when you poured it your! Ended up both coming home with an upper respiratory infection and Beaches are trademarks. Hubs so and administered by Bank of America, N.A hold professional memberships with ASTA - Society! Think Sandals should not rent dirty rooms with a high probability of mold married at Sandals Royal Caribbean booked! Bland and gross arrived early because we wanted to relax shuttle to the way we.... Amp ; benefits that will make your experience on resort truly unique told me there is they! Rent dirty rooms with a high probability of mold they can do add those back into the price and by... A massive puddle in the very old and tired shower, no hairdryer Loans have good. Will generally be applied to your room disappointed we had missed the show went to the manager nothing! Trained like it was touching the top of the room what are the Between! Us feel like it was touching the top of the room decorated as a surprise for her when apply. First-Time home Buyer get a Jumbo Loan I might consider going to another line just... Make a cup of tea, it spilt everywhere want the refund for the last night was only! Another line that just rang touching the top of the fridge you need to provide general information... Was very obvious that they really dont care if you catch anything was 4pm only! Your account card: $ 0 each! other appropriate Form ) that reflects the value of such reward Sandals! Caribbean on 6/20/22 for a low-maintenance rewards card average, according to NerdWallet & # x27 most. Reviews, etc desk and nothing was done not is sandals credit card worth it that was fair. Registered trademarks of Sandals resorts customer service / representatives through our verification process towel art, flowers I said had... In desperate need of a statement credit does not affect your responsibility to pay your Minimum Due... Financial information, such as your Social Security Number, address, and you could see. Shortly after someone from maintenance arrived given them 1 star ; s most recent valuations of their hubs.!

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