I compared the topics and chapters to our U.S. history book, and they matched up very well." This email address , has already been registered to: Customer: Remittance: This account was previously canceled. DOWNLOAD NOW Now I can't even get a response from the original sales lady. By using the Websites, you acknowledge and agree to these limitations as set forth below. Learn More Login Age 28 Dive into early learning math and reading skills with the HOMER Learn & Grow app. Welcome to the SkWids App, the premier Early Learning component of the Southwestern Advantage Learning System. Any returned Product shipped C.O.D., or without a Return Authorization Number visible on the exterior of the carton, may be refused by Southwestern. SOUTHWESTERN MAY PROVIDE LAW ENFORCEMENT WITH ALL INFORMATION YOU SUBMIT TO SOUTHWESTERN TO ASSIST IN ANY INVESTIGATION OR PROSECUTION IT MAY CONDUCT. Select Cancel Account. Thats almost 5 months after my order was placed. I already canceled auto payments and it is still pending on my account. You agree and represent that, in the event you purchase Products or Services through the Websites, you are doing so for your own internal use only, and not for resale. Our company has not been a part of the charges, as the dealer was the one who made the sale. From phonics and math to science and singing, SkWids will educate and entertain your young learners, giving them a genuinely excited love for learning! For all other products, to be issued a refund, you must have the original customer receipt. you achieve your goals. Southwestern Advantage ("SW Advantage") knowingly misrepresented their "contract" when selling a set of educational books via a contracted employee (college student) door to door. Southwestern has the right, but not the obligation, to monitor User Content. Once your subscription has been canceled or expired, you will no longer be able to access the SkWids and SWadvantge websites, andno additional billing will occur. A pop-up will appear to let you know how much time you have left on your subscription. I set up payments but ended up missing one at some point. Returned Products must be in as-new condition, and all of the manuals, discs, and other items, if originally included with a Product, must be returned with the Product. The consumer entered into a purchase agreement with an independent student representative selling educational products on 8/17/2022. Advertise or offer to sell or buy any goods or services, or to solicit funds; Publish, post, transmit, distribute or disseminate any content, material or information that is inappropriate, profane, defamatory, obscene, vulgar, pornographic, lewd, filthy, excessively violent, indecent, harassing, threatening, abusive, invasive of privacy or publicity rights or otherwise objectionable; Publish, post or transmit any material or information, including images or photographs, that are made available through the Websites in any manner that infringes any copyright, trademark, patent, trade secret, moral right or other intellectual property, personal, contractual, proprietary or other third-party right of Southwestern or any third party; Publish, post or transmit material the licensed use by Southwestern would result in Southwestern having any obligation or liability to any party; Publish, post or transmit any material that encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national or international law or regulation; Interfere with any other partys use and enjoyment of the Websites, e.g., by providing links or files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of anothers computer or property of another; Restrict or inhibit any other user from using and enjoying the Communication Services or Websites or violate any code of conduct or other guidelines that may be applicable for any particular Service; Harvest or otherwise collect information about others, or post material that includes personal information such as messages that identify phone numbers, social security numbers, account numbers, addresses, or employer references; Publish, post or transmit material that contains a formula, instruction, or advice that could cause harm or injury; Attempt to gain unauthorized access to any computer systems or networks connected to any Southwestern Company server or to any of the Websites through hacking, password mining or any other means, or from using the Websites to facilitate mail abuse or unsolicited email of any type (spam); Publish, post or transmit material that could damage, disable, overburden, or impair any Website; Violate any applicable state, federal, or international laws, regulations, or other government requirements; or. Product availability is subject to change without notice. User Content does not express the views of Southwestern. 'Now You Know' sections are a great way to sum up! We make it easy to track subscriptions, monitor fees, and cancel unwanted services for you. On 10/27, there was insufficient funds available for payment. Any cause of action you may have with respect to the use, visit or purchases through these Websites or that is the subject of these TOU must be commenced within one (1) year after the claim or cause of action arises. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. SW Advantage is perfectly positioned to meet you right where you are with our lineup of remarkable services that ensure you accomplish all your dreams and still leave a timeless legacy one greater than 10 sons. Welcome, valued customer. Throughout the time the dealer was trying to charge the consumer, there multiple insufficient funds that did not allow for the dealer to recoup the money for the sale. We make it easy to track subscriptions, monitor fees, and cancel unwanted services for you. It is the most comprehensive tool for students and parents - with thousands of instructional and inspirational videos across Math, Science, Social Studies and Language. BBB Business Profiles are subject to change at any time. For information on how to submit copyright or intellectual-property infringement claims or how to respond to such claims made against you, please see Southwesterns Intellectual Property Policy. They cancelled the "subscription", when asked to escalate the issue I reached a voicemail with no response. The contract was the one the consumer attached. In researching the consumer and the sale in our database, it looks like there were a few issues in shipping products to ****** and with delivery. The pages look great. My husband broke away from his work day, and I came to listen to the pitch with my young children holding on to my legs. I would like to receive a refund for my order. Download the app to get started. You assume all knowledge of applicable law and are responsible for compliance with such laws. The lady contacted me and I said to take payment on a certain day. Southwestern provides you with access to a variety of resources (the Services), including, without limitation, general information, message and/or communication facilities, downloads, forums, and calendars that are secured for use by Southwestern and its members only. descriptions, and explanations. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Create a false identity for the purpose of misleading others, or create material that impersonates another or is otherwise unlawful. You expressly agree that use of the Websites is at your sole risk. In an attempt to make things right, the student dealer opted to send one of the books to match the payments made and cancel the rest of the order thinking the money would no longer be coming through. BBB Business Profiles generally cover a three-year reporting period. The publisher provided a comprehensive
Southwestern reserves the right to limit quantities. Tracking number 1Z3X77880311571290. I called at 9am December 1st and was told nothing was processing. The tables, charts, and 'Did You Know' sections will help students very much. You have been able to contact them about this issue within a few days after the complaint was made even though I was previously told by your customer service that they only way to contact them was to leave a message in your internal system or via ********* This leads me to believe that your company has a closer relationship to the orders placed than you admit. Why is my Keurig leaking water from the top? In consideration of Southwesterns allowing you to use and access its Websites and collecting and remitting taxes required on your purchases, you hereby waive your right to claim that the tax collected on any purchase is incorrect in any respect, and you agree to hold Southwestern and its officers, directors, affiliates, parents, subsidiaries, employees, agents and representatives harmless for any harm or other damages you may incur as a result of any error by Southwestern in calculating the taxes you owe for your purchases. Have an Account? We've helped over 1 million people reduce unnecessary spending. The fact that they say the salesperson does not work for them even though Southwestern Advantage are the ones receiving the payment for the order and fulfilling the order and cannot not address my issues with the order is outrageous. Learn valuable life skills If there is a dispute between persons accessing any Website or between persons accessing a Website and any third party, you understand and agree that Southwestern is under no obligation to become involved. It is the most comprehensive tool for students and parents - with thousands of instructional and. Southwestern will ship you Products that have the functionality and performance of the Products you ordered, but changes between what is shipped and what is described in a specification sheet or catalog are possible. Neither the User Content nor the Website Content is intended to, nor does it constitute legal, professional, medical or healthcare advice or diagnosis, and may not be used for such purposes. As well as when the dealer tried to collect payment on 12/7/22. The consumer made a purchase with an independent student representative. Saw a withdrawal from my bank account for ***** that was not authorized. You may not modify any content, or copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, post on any network, broadcast in any media or sell any information, including, without limitation, all text, files, designs, graphics, drawings, illustrations, images, photographs, video clips, music and sounds, and/or other materials and all trademarks, service marks and trade names used at the Websites and the selection and arrangements thereof (collectively, the Website Content) obtained from use of any of the Websites unless expressly permitted by Southwestern. Help students very much for the purpose of misleading others, or create that... I ca n't even get a response from the top payments but ended up missing at. Response from the original Customer receipt the sale when the dealer was the one made... To the SkWids app, the premier early Learning component of the charges, as the dealer tried to payment. 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