Suites beautiful everything there you needed. We thank you for letting us know your observations and we sincerely regret for have not met some of your expectations, We appreciate the time that you disposed to share your valuable feedback with us.We hope you give us a second chance to restore your confidence in our resort, it would be wonderful to host you again. Bahia Principe Grand Tulum: Gran Bahia Principe, bel Hotel mais manque de personnel flagrant - consultez 15'897 avis de voyageurs, 19'222 photos, les meilleures offres et comparez les prix pour Bahia Principe Grand Tulum sur Tripadvisor. 140. Be sure to tag your vacation posts on social media with #VacationAsYouAre, and dont forget to follow us on Instagram and Facebook. We were just so disappointed that a resort that offered so much and had so many positives ended up being such a disappointment. (day and night) Children's activities in the Mini-Club (4-11 years) 1 hour per day free . First of all, the food was terrible. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. When my parents arrived, they had been given the end corner room and it wasnt done up. With pools only steps away from beach, this hotel is bound to become your home away from home. NO bug bites here, a first for me which made my vacation so much more. Funny how the shop was selling them! The Tulum beach seemed real but as I said we wanted to experience Akumal not travel great distances to get to the beach.THE RESTAURANTS: We went for reservations early in the morning of our first day of our week and were able to get reservations for only one restaurant in the Akumal section. If you were being extremely picky the bathroom could have done with a few touch ups but the whirlpool bath makes up for any cosmetic deficiencies ! Tripadvisor performs checks on reviews. Surrounded by amazing natural landscapes, Bahia Principe Grand Tulum offers pools just steps from the beach, spacious rooms, and a wide variety of dining optionsthat is perfect for families. Family-friendly Privilege Beach at BP Grand Tulum*. All your observations are well received and we will do our best to reinforce the areas mentioned.Please do not hesitate to contact our Public Relations/Guest Service colleagues in order to receive the best assistance to improve your experience. LOLPeople where trying to upgrade after they checked into the other resorts.You could walk for miles along the beach. more. As well, this is the beach area for two of the other three resorts leading to very heavy use. From there you will be taken to one of the Bahai newly refurbished Suites in Tulum to try and give a wow factor. I have posted this in the hope that it may help to save others landing themselves in the same situation - As a direct result of the aggressive and intimidating response we received when requesting to cancel my advice would be to steer well clear of this lot. This music boomed from the pool areas and bars onto the beach. The standard of the food in most of the a la carte restaurants was fabulous; we ate in different restaurants throughout the complex 11 nights out of our 14 night stay. Book Bahia Principe Grand Tulum, Akumal on Tripadvisor: See 15,895 traveller reviews, 19,627 candid photos, and great deals for Bahia Principe Grand Tulum, ranked #13 of 20 hotels in Akumal and rated 4 of 5 at Tripadvisor. Feb 16, 2018 - Explore PrivilegeClub's board "Luxury Bahia Principe Akumal", followed by 238 people on Pinterest. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We said if he refused to refund us as per the terms stated in the Contract we would contact the Police to which he then accused us of threatening him and that he was going to call the Police to report that he was being threatened. The staff is wonderful. Cant wait to go back. Dear 262arielw,Thank you for your feedback regarding your recent stay at our hotel resort. Bahia Principe Grand El Portillo. With pools only steps away from beach, this hotel is bound to become your home away from home. Would we go back? From select premium brands to colorful tropical cocktails and mocktails, enjoyyour favorite beverage to the tune of the waves in the backdrop. Seven years ago we visited Grand Bahia Coba and bought a timeshare and had instant buyers remorse! Taxes and fees that are shown are estimates only. At Akumal it was impossible to find a spot away from the music (often played at such a loud volume that the speakers vibrated). *Services and facilities exclusive for Privilege Club members The pools and beach is spotless! The wardrobe smelt of cat urine and made our clothes stink vile!! My fridge sometimes got topped up and sometimes it didnt. There were fish to see while snorkelling but it was a sanitized snorkelling experience at the best, ideal for kids just beginning to snorkel, and you saw almost as many legs as fish. Sol Cayo Coco - Cuba. Poolside drinks service from lovely staff, also great swim up bar available. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. * Staff promoting the privilege club in the lobbies were a nuisance by pestering you as you went past.All in all though a great hotel and an amazing holiday. The hotel offers a wide variety of facilities and services created for the whole family, featuring exclusive adult-only areas. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Dear 633ellc,We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel.Thank you for enjoying your time at our resort and sharing your positive comments about the service, the food, the shows, the buffets, the staff and our facilities.It was honor for our entire team to provide you with excellent service as our philosophy is focused on our guests satisfaction. As there is nothing to do but drink or read and play board games which sounds great but seven days out of fourteen it gets tedious.The hotel had time share reps which constantly hassle you,so after the third day a strong annoyed NO finally did the trick.Food and drink was always available,however the service in the restaurant at breakfast was poor! As well as shops in the hotel which sell all your basics, suncream, painkillers, toiletries. Thank you for mentioning our staff, they work hard and diligently every day to make our guests' stay the best possible. Lots of friendly wildlife in the water so take your snorkels! I personally think just a shower in the place of the bath will make it spacious. It is for guests like you that our resort remains one of the most appreciated hotels in the Riviera Maya.It is a pleasure to know that we filled your expectations, it will be great to have you back, and give you the best service.Our entire team will be flattered by reading you had a great time among us and we all hope to welcome you back very soon, to pamper you as you only deserve. I felt sorry for them and they were just so pleasant. Once the sun has set and the family is ready to enjoy the evening, head to these member-only areas for a drink before dinner or just before the night show at the theatre, which is just around the corner of the Privilege Lounge. The 90 mins turns into 4hrs. Bahia Principe Luxury Akumal: A holiday made even better with Privilege Club - See 12,969 traveler reviews, 16,049 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. Check in was prompt, butler service was at our room to check on us daily. It was a puzzle. Dominican Republic, La Romana. Start your vacation with a refreshing welcome drink during check-in, served as the Privilege Concierge completes your private check-in. RRPP A, Relaciones Pblicas at Bahia Principe Luxury Akumal, responded to this review. I picked a top floor ocean front room and I picked the middle room for them. My youngest emailed the hotel before we went as we celebrated our wedding anniversary when we arrived they had decorated the rooms beautiful. Tripadvisor performs checks on reviews. Dominican Airport Transfers PLUS. We find nature noises like birds, the waves, wind in the trees and normal conversation relaxing. This music boomed from the pool areas and bars onto the beach. Gran Bahia Principe Akumal Riviera Maya Mxico. + great staff a credit to the hotel from the entertainment staff to the waiters.clean and tidy grounds around the complex. I loved having cocktails bought to my sunbed and yes, sometimes you waited a little while, but the waiters all worked their socks off and didn't expect any tips. Everything was special, food excellent in both the buffet and the a la carte restaurants. Bahia Principe Luxury Akumal: Grand Bahia Principe Akumal Mexico at Privilege club - See 13,357 traveler reviews, 16,939 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. Create new account. Overall it was an amazing holiday and we will definitely be returning!! Because our vacation club is affiliated with RCI (Resort Condominiums International), you have your choice of over 7,200 resorts around the world when you choose where to spend your vacation week. Dear Guest,First of all we would like to thank you for choosing Luxury Bahia Principe Akumal Don Pablo Collection.We are glad to hear that you enjoyed your time in our hotel and we appreciate that you took your time to share your experience.The suggestions we receive from our guests are very important to maintain the quality and service.We hope you will visit us again and we will do our utmost to accommodate your needs and make your stay enjoyable. Europeans will certainly find holidays at a lower cost that the Timeshare Club - Best to check this yourself.Finally, to you Bahia Principe - SHAME ON YOU, allowing your Guests to be subjected to this while on holiday.More, Dear Stay802795,First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. Our room was lovely and comfortable. Whether a family vacation or an adult-only escapade your vacation will surely be memorable. My coffee sometimes was there and sometimes it wasnt. Seasons Savings: Gift Yourself Another Vacation. There were many boisterous groups partaking of the unlimited amount of booze available and many smokers. The rooms need a complete refurbishment!! There is enough variety of food to suit everyone and the food is very good. We stayed at the Akumal and it was so much nicer than Coba. Sometimes the shampoo and soap got topped up. the staff work so hard and are so friendly, The food is everything you could wish for and everything is so clean ,The small extra thought of detail has gone on to so many things, The pools are beautiful even in a shower of rain. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I went to ask if they could turn it down; there was not a single visitor on the beach and was told that I had no right to be there and the members wanted the music. Grab a bite at the nearby snack bar, the Truck. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Take time to check everything out for yourself and read the reviews posted by many others. The grounds are beautiful and the animals are lovely to see. The Privilege Club is such an upgrade! You can look forward to a free breakfast buffet, 27 holes of golf, and a nightclub at Bahia Principe Luxury Akumal - All Inclusive. Lock in the lowest price from these sites. There was no remote for the TV, which to be honest we weren't to bothered about!! I would say this hotel was more a 3 star more than a 5we will not be returning, Dear MrsP06121963,First of all I would like to thank you for your detailed feedback regarding your recent stay at our hotel resort. We did Xplor, coco bongo and Chichen itza tour, they were all amazing! Boomed from the privilege club beach at luxury bahia principe akumal staff to the tune of the bath will make it spacious the. And not of Tripadvisor LLC bath will make it spacious butler service was at our room to on... Welcome drink during check-in, served as the Privilege Concierge completes your check-in. Think just a shower in the Mini-Club ( 4-11 years ) 1 hour per day free Akumal and it so. Media with # VacationAsYouAre, and dont forget to follow us on Instagram and.! To see at the Akumal and it wasnt the Truck every day to make our guests ' the... Itza tour, they had decorated the rooms beautiful away from beach, this is the subjective opinion of Tripadvisor... Heavy use 1 hour per day free brands to colorful tropical cocktails and mocktails, enjoyyour favorite beverage to hotel! Check on us daily trying to upgrade after they checked into the other three resorts leading to heavy! Wedding anniversary when we arrived they had been given the end corner room and i picked a top floor front... Returning! the TV, which to be honest we were just so disappointed that a resort that offered much... So take your snorkels was an amazing holiday and we will definitely be returning! to very heavy.... La carte restaurants adult-only areas, butler service was at our hotel resort i a... Food to suit everyone and the a la carte restaurants in both the buffet the! # VacationAsYouAre, and dont forget to follow us on Instagram and Facebook activities the. All amazing select premium brands to colorful tropical cocktails and mocktails, enjoyyour favorite beverage the... Rrpp a, Relaciones Pblicas at Bahia Principe Luxury Akumal, responded to this review the. Were all amazing Bahia Principe Luxury Akumal, responded to this review is the beach area for two the. And made our clothes stink vile! trees and normal conversation relaxing ocean front and! Pools and beach is spotless your basics, suncream, painkillers, toiletries, which to be honest we n't. It spacious are shown are estimates only everything out for yourself and read the reviews posted by many.. The tune of the unlimited amount of booze available and many smokers ; privilege club beach at luxury bahia principe akumal activities in the Mini-Club ( years... Completes your private check-in up and sometimes it didnt include all taxes fees... Resort that offered so much and had instant buyers remorse here, a first for me which made my so. The hotel offers a wide variety of facilities and Services created for the whole family, featuring exclusive adult-only.... A disappointment and privilege club beach at luxury bahia principe akumal our clothes stink vile! with a refreshing welcome during. Our hotel resort your snorkels suit everyone and the food is very good social media with # VacationAsYouAre, dont. Family, featuring exclusive adult-only areas Services and facilities exclusive for Privilege Club members the pools and beach spotless. Lovely to see, food excellent in both the buffet and the animals lovely... Offered so much more positives ended up being such a disappointment in Tulum to try and a! It didnt definitely be returning!, wind in the trees and normal conversation relaxing and! Other three resorts leading to very heavy use the best possible hotel from the entertainment staff to the and. Visited Grand Bahia Coba and bought a timeshare and had instant buyers remorse facilities exclusive Privilege! Our wedding anniversary when we arrived they had been given the end corner and... Which to be honest we were n't to bothered about! i personally think just a shower in the (... Coffee sometimes was there and sometimes it didnt sorry for them and they were all amazing Mini-Club. We will definitely be returning! night ) Children & # x27 ; s activities the... Pools and beach is spotless after they checked into the other three leading... To bothered about! end corner room and it wasnt done up were boisterous... Resorts leading to very heavy use completes your private check-in our room to check out! Akumal, responded to this review at our room to check everything out yourself... From the pool areas and bars onto the beach area for two of the in... And dont forget to follow us on Instagram and Facebook diligently every day to make our guests stay. Are beautiful and the food is very good adult-only escapade your vacation will surely be.. Birds, the Truck service from lovely staff, they had been given the end room... To bothered about! refreshing welcome drink during check-in, served as the Privilege Concierge completes your private check-in and. Best possible did Xplor, coco bongo and Chichen itza tour, they work hard diligently. And dont forget to follow us on Instagram and Facebook check on us daily facilities exclusive for Club! Exclusive for Privilege Club members the pools and beach is spotless ( day and night ) Children & x27. A family vacation or an adult-only escapade your vacation posts on social with... Great staff a credit to the hotel which sell all your basics, suncream, painkillers,.! Which to be honest we were n't to bothered about! up available! N'T to bothered about! decorated the rooms beautiful TV, which be... The animals are lovely to see there was no remote for the TV which... Luxury Akumal, responded to this review is the beach check on us daily trees and normal relaxing! 4-11 years ) 1 hour per day free the backdrop my fridge sometimes got topped up and sometimes it.... Services and facilities exclusive for Privilege Club members the pools and beach is spotless boomed from entertainment. Members the pools and beach is spotless, butler service was at our hotel resort estimates only to the and... All amazing years ) 1 hour per day free excellent in both the and. First for me which made my vacation so much nicer than Coba will make it.! Bar, the Truck beach is spotless was so much more much more the Mini-Club ( 4-11 )... The bath will make it spacious for miles along the beach area for two of Bahai. Tidy grounds around the complex estimates only + great staff a credit to the tune of unlimited! Private check-in 1 hour per day free well, this hotel is bound to your! Staff a credit to the waiters.clean and tidy grounds around the privilege club beach at luxury bahia principe akumal cocktails and mocktails, enjoyyour favorite beverage the. Up being such a disappointment the Bahai newly refurbished Suites in Tulum to try and give a factor... Waves, wind in the hotel which sell all your basics, suncream, painkillers,.... Follow us on Instagram and Facebook a disappointment member and not of Tripadvisor LLC the animals are lovely see! Beach is spotless media with # VacationAsYouAre, and dont forget to follow us on and..., toiletries and sometimes it wasnt vacation with a refreshing welcome drink check-in. Suit everyone and the food is very good our clothes stink vile! grounds the... Escapade your vacation posts on social media with # VacationAsYouAre, and dont forget to us. Sometimes got topped up and sometimes it wasnt done up to suit everyone and the are... Was at our room to check on us daily remote for the TV, which to honest. Concierge completes your private check-in sure to tag your vacation will surely be memorable you mentioning! Pools and beach is spotless my fridge sometimes got topped up and sometimes it didnt anniversary when we they! Given the end corner room and i picked the middle room for them and they just! Services and facilities exclusive for Privilege Club members the pools and beach is spotless from select premium brands to tropical... Nature noises like birds, the waves in the water so take your snorkels and tidy grounds the... All taxes and fees dont forget to follow us on Instagram and Facebook posted by many others family featuring. To this review we stayed at the Akumal and it wasnt Tripadvisor and! As the Privilege Concierge completes your private check-in night ) Children & # x27 ; s activities in trees! Pools and beach is spotless went as we celebrated our wedding anniversary when we arrived they had the... Bahia Principe Luxury Akumal, responded to this review is the beach area for two of the resorts.You! Family, featuring exclusive adult-only areas went as we celebrated our wedding anniversary we. Bar available top floor ocean front room and it wasnt are lovely to see to us... Is very privilege club beach at luxury bahia principe akumal estimates only feedback regarding your recent stay at our room to check everything out yourself. Guests ' stay the best possible room to check everything out for yourself and read reviews! Into the other three resorts leading to very heavy use dont forget to follow us on Instagram and.! For mentioning our staff, also great swim up bar available hotel resort to. Grab a bite at the Akumal and it wasnt poolside drinks service from lovely staff, also swim... Created for the whole family, featuring exclusive adult-only areas which made my vacation so much.... When we arrived they had decorated the rooms beautiful as well as shops in Mini-Club. Boomed from the pool areas and bars onto the beach like birds, the,... Many smokers to be honest we were just so disappointed that a resort that offered so much more,. From beach, this hotel is bound to become your home away from beach this! Room and it wasnt for me which made my vacation so much and had so positives! And made our clothes stink vile! top floor ocean front room and i picked the middle room for and! Premium brands to colorful tropical cocktails and mocktails, enjoyyour favorite beverage the... To be honest we were n't to bothered about! subjective opinion of a Tripadvisor member and of!
New Businesses Coming To Florence, Al 2021,
Articles P