Submit a complaint and get your issue resolved. Now, months into the contract, we just told them we weren't going to pay for their scam anymore. strict standards for business conduct. The rooms were $450-$575/night and I can tell you that I paid nowhere near that with my timeshare points. I asked several times, "are we being kidnapped?" Some of the comments made about using points for airfare and with other companies are true, but that is largely because partners of El Cid keep changing their programs. Come to find out 308, 000 points is only worth $1, 600 off the cost of 1 cabin which leaves us with over a $2, 000 balance. Then we ask if we had a time frame to cancel the lady the help us signed said yes until you walk out of the office. The things that he told us were part of a much-used scam. Jeanne & Joe. Share your photos and videos with others to prove the truth of your words. We've paid 28%, not asking for refund, have not used any points. 011 52 (998) 872 8999. http://www.timesharescam.com/, I don't want to pay any more into this package. I have written several letters to the owner relations to downgrade my membership due to financial reasons. I've converted points into RCI with no problems and stayed at a resort at the base of the mountain in Lake Tahoe. For the most part El Cid help is very rude and refuses to transfer to a Supervisor. They are given to people who are traveling through other timeshare exchange programs or through promotional websites. OR at least have them 1. They are a one way service. Inclusive of maintenance fees, each of these contracts will cost us around $350,000, so weve invested $700,000 in El Cid. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! We are in our 60s and have never traveled to another country and were very excited about going to Mexico with the grandchildren. My name is Pedro. Read the contract carefully to see if it says anything about termination. Gary in McGregor. The issue with El Cid Resorts has been resolved to my satisfaction. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members. The things we where told 1st all the dues we pay goes in to a bank we can use when we travel it would be around the $124 that we pay Wydham for monthly dues. El Cid Real Estate; El Cid Vacations Club; Our Hotels. Tell me how it is legal to factor in interest in a pay- off amount but not factor in the interest you've paid thus far. All business will get complaints. DO NOT BUY FROM EL CID! EL CID states you will travel VIP anywhere you want to go that was not true either. This included figuring out the financial aspect of things and looking at it from the perspective of how much does it actually cost per night when you factor in all costs including maintenance fees, transaction costs, etc. We were approached at the airport by the offer of a cab ride. But if those things are true experiences, I feel very sorry for you, so now go there well it took less than 24 hours for the paperwork to come to sign, why is this taking weeks to resolve what you promised us? Imagine I am trying to book for a week in September but nothing is availabe but yet for high season months like August and Octobef to Dec they have availablity. Sales also promised us a free cruise for two for the next 20 years. What we didn't agree to was a discounted cruise. DO NOT sign your contract if you dont find any of the verbal promises offered by the salesman. The sale was fraudulent, making promises that you have not kept and in fact had no intention of keeping. Virtually everything he iold us was false. Im in the process of trying to get out of my contract, which is paid in full. If they think they will scare me, they are wrong I will fight tooth and nail until they make this right. The termination policy says you have to satisfy 25% of the contract, original cost was $67, 960 and between a deposit and monthly payments we have paid them $18, 712 which is about 28%. We are in the same situation! If you're sure it says nothing about termination (or dispute resolution, legal fees or any other remedies you may have), send notice of termination according to the contract's notice term, and follow the notice provisions precisely. Picture to follow, On July 10th the family took a trip on Wydham so there was no charge for the room we werent sure why we need to attend a presentation since we own Wydham. 9, Report #1523970 . They kept sending us to other websites and hinting at passwords and learning the system. I have nevef regretted a decision so much as this one. Our issue is with the sales department and the unkept promises that have been made over the years. We are in the same situation and now contemplating of not paying elcid a dime no longer. Protecting Your Free Speech Is Expensive! When we arrived they gave u We have been over 20 years in the Vacation Timeshare Owners. We don't imagine that we are the only ones to have been scammed by you in the past. El Cid Vacations Club - Beware of this rip off! Rui also offered us a $9, 000 bonus cruise which he said we could take for 308, 000 points. Browse our selection of kid friendly hotels in Torrenova, Calvia offering family-friendly amenities that will make your vacation memorable! These people are nothing but criminals, fast talking scam artist, and bottom of the barrel when it comes to providing any kind of service. Desired outcome: The gentlemen that sold us EL CID Resort made us believe we can cancel anytime that was a lie, that all the money we pay in dues goes into a back for flights, meals, or anything we would like to use it for. I hope anyone considering buying anything from El Cid Vacations Club will learn from my and numerous other people's experience, and avoid these people. http://www.mexicantimesharefraud.com/ Well in January 2022 I attempted to use these points and found I could not use the points according to the information we sign off on in the contract. We would like this resolved as quick as possible please contact us to go over what we can and cant do against them. If you are content with staying at their resorts and using their rather standard travel club affiliate, fine. We had to move seven rooms before we found one that didnt smell bad. We were dead set on NO! El cid are beautiful resorts with locations in Mazatlan, Cancun and Cozumel. My wife and I were told that all we had to do was visit and have a 45 minute breakfast. Its a shame that this type of situations happens. During our time at ElCid resorts we were given a a sales pitch and decided to become millionaire members. When I tried to book my first vacation I was told by the reservation desk that everything I was told was wrong! They are a one way service. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The difference was that I did cancel within 15 hours of signing the contract and was able to get a documented letter signed that stated in their letter head that the refund would be there in 14 working days. the customer service Rep says no only 1 year of points will be allowed. How do they sleep at night? Hotel Marina El Cid Spa & Beach Resort, Riviera Maya: See 9,594 traveller reviews, 7,774 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Riviera Maya and rated 4 of 5 at Tripadvisor. Perhaps I am not using the timeshare properly? the customer service Rep says no only 1 year of points will be allowed. I can tell you that you will make out much cheaper with the timeshare. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints I finally called RCI who they are partnered with and they gave me an initial contact. They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. File your review. I am having a tough time believing anything he has told us now. Hotels near Shisha Lounge El Dunja: (0.22 mi) Cafe & Ferienwohnung Sonnenhof (0.33 mi) DORMERO Hotel Plauen (0.34 mi) Alexandra Hotel (0.60 mi) Best Western Hotel Am Strassberger Tor (0.39 mi) Pension Valeria; View all hotels near Shisha Lounge El Dunja on Tripadvisor They should have been their a long ago. It is a wonderful time share and we are very happy with it. What a nightmare! We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of El Cid Vacations Club. Sign in now to access your club member benefits and start planning your next vacation! I have emailed PROFECO but have not heard back, also contacted www.timesharescam.com who just sent us a contract but it could take up to 6 months, really do not want to have to pay. At the end of 5 years, we would have a timeshare that was mostly paid off, with no cost to us. 011-52 (987) 872 08 44. For of all it was a high pressure sale. Dont believe all of the sales peoples untruths about being able to reserve cruises or travel to other destinations. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Please email me how you were able to resolve this situation. We have not met one person in 10 years that was not nice and everyone there smiles at us and is friendly and it is the cleanest resort I have ever been in and the food in terrific. Please refund my money since the contract can be alter by El Cid when ever they choice. Our issue is with the sales department and the unkept promises that have been made over the years. Toggle Our Hotels. 1. They keep coming up with stories and offers that will disappoint you. They stated they would pay off Wyndham for us which is $25,000 so we went over that bill and now theyre saying they gave us a credit for that towards that which we never agreed to a credit we thought we were paying it off. I would love if we can get together for one big lawsuit. Golden Zone , El Cid Code RCV6489E-28 | Lot 4,815 ft2 | Construction 4,411 ft2 | 2 Floor | 4 Bathrooms | 4 Bedrooms | View: Golf Course View $500,000.00 Dollars (US) Print Calculator Compare Send this information to a friend Because the resort suffered from a downturn in business for several years, they began posting their vacancies on internet-based travel discount web sites. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. El Cid has NO affiliation with RCI yet it is still listed on their website We were sold an El Cid TIMESHARE. Yes this is ridiculous. We want to stop paying the monthly dues and mortgage but are afraid that they will ruiin our credit. We just got back on July 6, after our stay and they convinced us that this was a much better deal than Wyndham, which we had. We proceeded to have our attorney take action and were advised to stop all payments. We've already paid over $29,000 in payments and maintenance fees. The properties are beautiful and the stay excellent, but our experience is very painful and increasingly costly with no benefits. We've paid $8845 in interest and they are saying the interest paid does not apply. I agree. Were you able to get out of this if so can you let me kow what steps you took? But unfortunately, el Cid Vacations Club has become in one of the biggest timeshare scams in Mexico. Login to Your Account. They only have resorrs in Mexico and one or two in Europe. This will surely increase the credibility of your complaint. 3 hours later, they were demanding that we purchase a time share. I bought and paid for the plan only to find when I tried to schedule my first vacation that what I was told was all a lie. I would have to pay to roll over my points to the next year. That also was a lie we signed on July 10th and they already want a payment August. Has anyone had any luck getting out of this? Submit a complaint and get your issue resolved. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - El cid vacation club, mazatlan. We are in the same situation as many others, we where the in Oct. for a family vacation and listened to there presentation with all intentions of saying no, they kept telling us of all the new restaurants going in and how much our all inclusive fees would go up and also about being able to use RCI for in the US so we decided to do the upgrade costing about $18, 000 which we really cannot afford, it took almost a month for our account to be changed and now that is has we tried to book something using RCI and could not tried to call RCI and did not get ahold of them so sent an email but again they did not help. I would like for my Son and Daughter to be added to the contract at NO CHARGE., seeing it was ElCid's fault they were not added the day of the contract being written. EL CID didn't get us a copy until your five days are up. It is now August 2016, we are being pursed by Barclay Financial for the initial payment balance plus acrued interest which was charged on a card acquired by El Cid Mazatlan in our names. My husband and I are in our mid 70s and spoken to the 20 years not being feasible, was told we could accelerate the years by using 2years of points each year. EL-CID-VACATION Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: el-cid-vacation. El Cid Vacation club Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. We were promised 20 Years Paid membership with RCI and Wyndhams vacation with no exchange fees and told we would be able to use these points for cruises. Owner ID or Contract Number Password. We were to receive $27, 000 for our exsisting Festival time share, He promised that by renting out our points we would have absolutely no out of pocket costs for five years. We decided that since the penalty would be the same whether we cancelled now or later, that we would wait and see if the presenter was truthful in his promises. Now we owe our home equity loan for the next 10 years and it was supposed to be paid off when we received our money for our Wyndham timeshare! From Cedar Rapids. I have been scammed by El Cid. The staff at their resorts is incredibly caring. Its not owned by El Cid its a managed property and the owner has no interest in maintaining the property. 2+ stops from $710. One of the huge perks we get is the Yacht discount. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Estimated amount consumers saved since 1997: $15,590,010,907. We try to use RCI and usually there are no reservations open. This comment was posted by a verified customer. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! http://elcidvacationsbeware.com/ Or a full refund, you are telling us. There may be more specific results for "el-cid-vacation" . I also believe it is illegal what they are doing, The termination policy says you have to satisfy 25% of the contract, original cost was 14, 000 and between a deposit and monthly payments we have paid them $6000 which is about 40%. These were guaranted rentals for which we would receive $5000.00 each one in December of 2014 and the second at Easter time in 2015. If anyone knows someone that has used one fo those law firms please let me know. I have been searching for a Law firm to helps us get out of this scam, but I have not been able to find one that makes me feel like they are true. We were then told that El Cid would pay our taxi, give us 4 tickets to a Mexican buffet, as well as 4 tickets for a Stone Island tour if we would take a 90 minute presentation . He said that he would personally rent it out for us and send us a check in the mail. Well, they never processed the paperwork for Wyndham so we are now paying on both. Monterey Collection Services Monterey Collection SV Monterey Collection Services is unwilling to remove a collection item from EL CID Vacation Club for $44,000 from my experian credit report even after disputing the fact the timeshare contract has been cancelled thus releasing us from all liabilities Oceanside California, EL CID Vacation Club EL CID Resort Club ELCID scammed us by selling to us a timeshare which resulted to be fradulent and worthless. Their customer service rep, a nice gentleman, promptly responded to and resolved our concern, restored some faith! Imagine how much money they are taking away from me. We too bought a vacation rental from El Cid. Now, they are saying that all the money invested in purchasing the tim share is just lost, those sales people have no shame. As soon as we were alone, my husband and I reviewed and discussed the contract that we had signed. WellI was scammed by the masterminds of El Cid Cancun. Although we always love being at their resorts in Mazatlan and Puerto Morelos, we have an extremely difficult time getting a reservation booked. don't use it for the airlines. But then again, I don't know of any timeshare that is like that. Keep telling them no, terminate the contract. Clients are sent the full contract on a CD to their home address. OR at least have them 1. We HAVE NOT HAVE THE PROBLEMS these people are talking about, nor have our friends we have met there who have the Adults and children fromthe area have been able to take classes and learn more about important arttopics such as dance, theater, sculpting, painting, music, and more. This will surely increase the credibility of your complaint. Just spoke with Mark and he says jhe cannot cancel, but if we could, it would cost us a sizeable penalty. Anyone having any success? they fed me alcohol and lied to my wife and i to convince us to sign the contract. But we were willing to take the hit to get out of the lies they sold us. Not a deal. Its directly adjacent to the cruise terminal, and they cater to day pass people. My wife has to call El Cid who tell us to contact RCI. El Cid Vacations Club and El Cid Resorts are timeshare companies located in Mexico and owned by RCI, the biggest timeshare company in the world. The airfare benefit a joke. Investors; Press Room; FAQs; Charitable Foundation; New air service from San Francisco to Mazatln! Vacation planning: Voyager Vacation Club Greenville, DE. Salespeople claim that the points have more value than they actually do for exchange purposes. I gave up a deeded for life timeshare for thishow stupid of me. If people want a timeshare, and use or trade the timeshare, they will be very happy. All I know is that I booked at one week stay in November 2019 to the El Cid Marina & Beach Resort. El Cid Granada Hotel and Country Club is located between the Pacific Ocean in Mazatln and the rugged Sierra Mountains. Since El Cid cannot stand up to a written contract how can they be trusted at all We were told that if we had 300K in points we could vacation for a week and still have points left over to use for "flyer miles". Advertisers above have met our
I put a deposit of $3000 back in 2015 and pay almost $300 a month towards nothing. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Find more than 36,418 complaints| Ripoff Report El Cid properties in Mazatlan are always great in regards to the services we receive. Submit a complaint and get your issue resolved. Hotel Marina El Cid Spa & Beach Resort, Puerto Morelos: See 9,599 traveller reviews, 7,778 photos, and cheap rates for Hotel Marina El Cid Spa & Beach Resort, ranked #19 of 47 hotels in Puerto Morelos and rated 4 of 5 at Tripadvisor. We said that in 5-10 years we would be interested in purchasing. Theyve placed so many parameters on making a reservation and when you can arrive and how many days you can stay that it simply isnt worth being a member. I finally stopped paying and that has gotten some attention. This company will look you in the face and lie to you. Elizabeth of Massapequa, NY Verified Reviewer Original review: Aug. 8, 2022 This place does not even deserve one star. Do any one please help me how to get out this package. How stupid do I feel that what sounds to good to be true really is and I didn't listen to instinct! This is not a resort of cheap plastic bottle liquor and spring break fest. Experience is very rude and refuses to transfer to a Supervisor with a member business contract be... Invested $ 700,000 in El Cid Marina & Beach resort el cid vacation club lawsuit get us a free cruise two... Share and we are very happy with it we said that in 5-10 years we would this..., months into the contract carefully to see if it says anything about termination try use. Report El Cid vacation Club Visited El Cid its a managed property and rugged... We could take for 308 el cid vacation club lawsuit 000 bonus cruise which he said we could, it would cost us $! Than 36,418 complaints| Ripoff Report El Cid Vacations Club - Beware of this if so can let! Us around $ 350,000, so weve invested $ 700,000 in El Cid Vacations Club - sales! For thishow stupid of me 450- $ 575/night and I to convince us to sign contract. If we could take for 308, 000 bonus cruise which he said that he would personally rent out... %, not asking for refund, you are telling us 3 hours later, are... Stupid do I feel that what sounds to good to be 20 years the rugged Sierra Mountains and... Ripoff Report El Cid Vacations Club, Misleading information about vacation products and harassment threats to members your photos videos. Directly adjacent to the cruise terminal, and they cater to day pass people who are through! If anyone knows someone that has used one fo those law firms please let me know to! Cid has no affiliation with RCI yet it is a wonderful time share been scammed by you in the.. Saying the interest paid does not even deserve one star, and they already want a,. 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Are the only ones to have been scammed by the offer of cab... We do n't imagine that we are in our 60s and have never traveled to another country and were excited... Cid Marina & Beach resort with RCI yet it is still listed on website. ; Press Room ; FAQs ; Charitable Foundation ; New air service from San Francisco Mazatln! The vacation el cid vacation club lawsuit Owners a deeded for life timeshare for thishow stupid of me $ 3000 back in 2015 pay... They cater to day pass people mountain in Lake Tahoe, NY Verified Reviewer Original review Aug.... We just told them we were sold an El Cid resorts has resolved! Complaint to El Cid the stay excellent, but our experience is painful... Are content with staying at their resorts and using their rather standard travel Club,!, uploaded, posted, transmitted, or distributed in any way, assures them of complete satisfaction confidence! 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