HSBC Commercial Banking customers who utilized Night Drop have been notified and can contact their Relationship Manager or branch team to learn about steps to take to continue Night Drops. We continue to provide banking services including credit cards to wholesale banking (commercial and institutional) clients, and as part of the Premier, Jade and Private Banking propositions. Note: HSBC is not responsible for any content on third party sites, nor does a link suggest endorsement of those sites and/or their content. See our Cookie Policy. HSBC announced earlier this year that it was exploring strategic options with respect to its US retail franchise, including organic and inorganic options to improve the profitability of its US retail business. The building's construction required 27,000 tonnes of structural steel, one million square feet of cladding and up to 4,500 workers on site 24 hours a day. (HSBC) has sold a number of credit card accounts to First Bank & Trust. If you have specific questions about your existing investment, variable insurance or annuity relationships with HSBC Securities or life insurance through HSBC Insurance Agency (USA) Inc. speak with your Financial Consultant, if one is assigned to you, or call the HSBC Wealth Services Desk at 800-662-3343, Monday through Friday 8 a.m. 6 p.m. The branches to be acquired will operate as HSBC branches until closing and will be re-branded as Citizens branches immediately upon closing of the transaction. All Rights Reserved. At the same time, I am very pleased that we were able to execute this strategic repositioning at pace. Read the latest views from HSBC experts and analysis from our economists. is not responsible for these charges. As we move forward, we will be communicating with our stakeholders frequently. Once you do so, continue by following the on-screen instructions. Below are the nine top checking accounts for expatswith proven track records.Some of the banks listed have a hefty physical presence abroad, think HSBC and Citi, and others, like Ally Bank or . When will my credit account(s) transfer from HSBC? The program aims to provide customers with premium service and experience. This is a compelling transaction that diversifies and expands our banking footprint into some of the most attractive markets in the U.S. Your customizable and curated collection of the best in trusted news plus coverage of sports, entertainment, money, weather, travel, health and lifestyle, combined with Outlook/Hotmail, Facebook . HSBC remains focused and committed to our Commercial Banking customers including the Business Banking segment (businesses with an annual turnover of more than US$5 million). Community Reinvestment Act and HSBC Community Development, Citizens Information for International Customers. For questions about HSBC Securities (USA) Inc. accounts, including IRA brokerage accounts, call the HSBC Wealth Services Desk at 800-662-3343, Monday through Friday 8 a.m. 6 p.m. Truly insane that there has been zero communication from the bank. Which HSBC locations transitioned to Cathay Bank? After September 15, 2022, HSBC will cancel any scheduled electronic payments excluding those made through AutoPay. on Feb 18. *** HSBC will continue investing in US international wholesale banking franchise ***. Green Savings: Citizens Bank gives you the first four months free of charge when you open this savings account. HSBC announced the plan this week, with Citizens Bank and Cathay Bank poised to snap up the East Coast and West Coast branch networks, respectively. After the transfer, PF|CP will service your account and provide a new online experience for you to manage payments, alert settings, statement preferences, and more. Will I maintain that rate? 1Data rate charges from your service provider may apply. HSBC Bank USA, N.A. If a customer did not receive a letter, no action is required. Customers who are affected by this re-alignment received a letter explaining that they needed to visit their HSBC branch and retrieve the contents of their safe deposit boxes to retrieve the contents within 60 days of our first notice. It took full ownership of the Buffalo, NY-based lender seven years later. Will I be charged foreign transaction fees on my PF|CP account? HSBC employees hit by the restructuring will transfer to Citizens Bank or Cathay Bank, or else transition to new roles within HSBC, according to a person familiar with the British bank's plans. Yes, if you have an existing introductory rate offer still available to you and in effect under the terms of your HSBC account at the time of the transfer, it will remain in effect for the balance of the original term of the original offer. HSBC uses cookies to give you the best possible experience on our websites. If you are an HSBC customer, you can look forward to your bank becoming more focused on what we do best connecting our customers to a world of opportunity and bringing cross-border business and investment to the United States. Following are online banking transactions that were not transitioned to Citizens are: Transfers between your U.S. accounts set up on online banking, Future dated one-time payment for Personal Loans, Future dated Global Transfers, Bank to Bank transfers or Real Time Payments. All other personal account types will remain with HSBC. Yes, on September 17, 2022, your accumulated rewards balance will be transferred to PF|CP. (HBUS) will reposition its US Wealth and Personal Banking business to focus on the banking and wealth management needs of globally connected affluent and high net worth clients. I have a safe deposit box at an HSBC branch. British bank HSBC Holdings PLC announced Wednesday that it will sell most of its retail locations across the U.S., reducing 148 branches down to 58 and winding down an additional 35 to 40. This next chapter of HSBCs presence in the US will see the team focus on our competitive strengths, connecting our global wholesale and wealth management clients to other markets around the world.. They are neither statements of historical fact nor guarantees or assurances of future performance. Weve announced further financed emissions targets for four carbon-intensive sectors. Beginning September 17, these accounts will be serviced by Premier Finance Card Program (PF|CP). Meanwhile, the bank transitioned deposit accounts from 800,000 inherited HSBC customers Saturday and announced Tuesday that it closed its acquisition of 80 HSBC branches. You can request a debit or ATM card during the account opening process. 0. If you believe you are subject to protection under the Bankruptcy Code, please contact our Customer Service Department at your earliest convenience so that we can update the records applicable to this account, if appropriate. For East Coast and online customers, certain brokerage accounts that are included in the agreement with Citizens transferred to Citizens Securities on or about February 18, 2022. Our primary business will be a wholesale bank focused on the international needs of commercial and institutional clients. As part of our agreements with Cathay Bank and Citizens, we aligned customers safe deposit box with their banking relationship. You can chat with HSBC 24-hours-a-day, 7-days-a-week on the HSBC Mobile Banking App or at. Following are transactions and information that transitioned to Citizens: From February 21, 2022, to April 19, 2022, HSBC will forward any presented checks to Citizens so they can post to your new account. We continue to remake HSBC USA to be simpler, more agile, and better able to focus on clients we have the right to win as a leading international bank. This means that if you received a combined statement, you will now receive individual statements for all of your accounts, and that we will be able to share statements for December 2021 and January 2022 with Citizens. In Commercial Banking, Citizens offers a broad complement of financial products and solutions, including lending and leasing, deposit and treasury management services, foreign exchange, interest rate and commodity risk management solutions, as well as loan syndication, corporate finance, merger and acquisition, and debt and equity capital markets capabilities. As of February 1st Standard Chartered Bank in HK and London, is now trading these FX Derivatives, with full accountability, insurance wraps and market acceptance and this is the tip of the iceberg. HSBC has entered into agreements to sell parts of its business to Citizens Financial Group Inc.'s Citizens Bank and Cathay General Bancorp's Cathay Bank. Amazon Shop with Points will no longer be available. Camera-in device required to be able to utilize HSBC Mobile . Beginning at 3:30 PM ET, September 15, 2022, HSBC will no longer accept payments for your account in any HSBC branch, by telephone or through online and mobile banking. Premier, Jade and Private Banking clients who will remain with HSBC have transitioned to one of the new 22 HSBC Bank Wealth Centers. Other retail banking and wealth customers transitioned to Citizens or Cathay Bank in February 2022. Where will HSBC Bank Wealth Centers be located? I have accounts that are part of the agreement with Citizens or Cathay Bank. The PF|CP website is currently under construction and will launch in time for account transfer. HSBC's US retail banking business struggled to be profitable in recent years as interest rates fell to historic lows, affecting the ability of banks to make money on traditional lending and other products tied to rates. Citizens Bank is a brand name of Citizens Bank, N.A. HSBC Bank USA, N.A. Yes, you will maintain that rate as long as you meet the eligibility requirements. When did I become a customer of Cathay Bank? If your account is open and in good standing as of August 21, 2022, PF|CP will mail you a replacement account number with your replacement credit card, which you should receive by early September. Photo: Georgina Lee. The Citizens contact center can be reached at. We are renewing our emphasis on the international wealth management needs of globally mobile and affluent individuals in the United States. You can also visit the Cathay Bank website or call Cathay Customer Service at 800-922-8429. Will my Personal Identification Number (PIN) change? Since the July letter, it has become necessary to change the date of such transfer to September 17, 2022, from August 20, 2022. 3%. If your mortgage or HELOC transferred, look for a letter from HSBC by early February. Yes, you will be assigned a replacement account number. Will I continue to receive paperless statements? You can activate your new Cathay Bank ATM/debit card now. Customers with questions about the status of their safe deposit boxes can visit their HSBC branch, or chat with us 24-hours-a-day, 7-days-a-week on the HSBC Mobile Banking App (data rate charges from your service provider may apply; HSBC Bank USA, N.A. They are good businesses, but we lacked the scale to compete. HSBC and PF|CP are working together closely to make this transition as easy as possible. HSBC Private Bank seeks to be the leading international private bank for business owners and their families. Following the sale, HSBC will no longer offer services to American retail-banking clients with balances of less than US$75,000 and small businesses with less than US$5 million in revenue. We will continue to provide banking services to Premier, Jade and Private Banking customers as well as to our wholesale banking clients. Community Reinvestment Act and HSBC Community Development, us.hsbc.com/credit-card-resource-center/manage-account/rewards. Why did I receive two letters from PF|CP with different dates for the transition? Founded in 1865, HSBC is one of the worlds largest banking and financial services organisations. HSBC account concerted to Citizens Bank and my credit dropped Credit For reference: https://www.citizensbank.com/HSBC/overview.aspx? Customers whose accounts will transfer recently received a letter from PF|CP informing them that ownership was to transfer to First Bank & Trust as of August 20, 2022 (the July Letter). The . Customers should destroy any keys for Night Drops at these locations. When will I receive my replacement PF|CP credit card? We provided guidance to qualifying customers regardingwhere they can open a new safe deposit box. We are here to help after February 4 when one or more of your accounts have transferred to Cathay Bank. Client need a referral from US bank branch managers. We caution you, therefore, against relying on any of these forward-looking statements. HSBC underlined its commitment to Hong Kong by investing in a new headquarters with a ground-breaking design by the British architect Lord Norman Foster. Consumer Banking products and services include a full range of banking, lending, savings, wealth management and small business offerings. Citizens Financial Group, Inc. CFG closed the acquisition of 80 East Coast branches and the national online deposit business from HSBC Bank U.S.A., N.A. 3. HSBC is exiting the US market do all accounts will eventually be transitioned to other banks. Member FDIC. Weve entered into an agreement with Royal Bank of Canada. HBUS will exit its domestic mass market retail banking business and retail business banking (collectively the Business) through a number of divestitures, and wind-down of the residual branch network. What day to day and online banking options are available? Why did HSBC sell branches and transition some customer relationships to Citizens and Cathay Bank? Transferring accounts include those held by customers who had a stand-alone credit card with HSBC and no other financial relationship such as a checking or savings account. Why did HSBC sell some retail credit card(s)? Cathay Bank will acquire the much smaller West Coast retail operations that consist of about 10 branches serving 50,000 customers with US$1 billion in deposits and US$800,000 in outstanding loans. It also plans to wind down around 35 . We look forward to serving these new customers and showing them all that Citizens can do for them.. Just 10 days after agreeing to sell its upstate New York branches, HSBC Holdings Plc agreed Wednesday to unload the bulk of . . There are no new promotional rate offers, or any extensions of time for any existing introductory or promotional rate offers, being made at this time. Will this transfer effect my credit bureau FICO score? The revised rates came into effect from 19 December 2022. You are leaving HSBC.com. Beginning September 17, 2022, mail payments to PF|CP, PO Box 650726, Dallas, TX 75265-0726. All Rights Reserved. HSBC Cash Rewards Mastercard credit card. To determine if your account is included in this agreement, log in to HSBC Personal Internet Banking. If only some of your accounts were transferred, those accounts have been moved from HSBC. HSBC will continue to provide banking services, including credit cards to our wholesale banking clients, and to our Premier, Jade and Private Banking customers. Your transferred rewards balances will be available online, through PF|CP Customer Service, and on your statements. What is the impact on my investment or insurance relationships? Should you have immediate questions, please reach out to your HSBC Relationship Manager. The Business is part of our US Wealth and Personal Banking (US WPB) operations. Citizens Bank, a subsidiary of Citizens Financial Group, has agreed to acquire HSBC's banking business on the east coast of the United States, including 80 branches; Cathay Bank, a subsidiary of Cathay Mass Financial Holdings, has agreed to acquire its west bank business, including 10 branches. A presentation providing additional information on the transaction is available at https://investor.citizensbank.com/about-us/investor-relations/events-and-presentations/2021.aspx, Cautionary Statement About Forward-Looking Statements. Get the answers with SCMP Knowledge, our new platform of curated content with explainers, FAQs, analyses and infographics brought to you by our award-winning team. On February 4, 2022, one or more of your accounts with HSBC became Cathay Bank accounts. Further analysis of the results of our US WPB business are provided in the HSBC Holdings plc Data pack 1Q 2021. Copyright 2021 South China Morning Post Publishers Ltd. All rights reserved. *Other payments are payments to your own accounts held with other banks, and to family, friends or organisations not in our payee look-up or standard list on online banking. If you have accounts transitioned to Citizens and live outside the United States, HSBC sent an email about some differences in access and servicing as a Citizens customer. Applicants need to activate their service membership within 12 months of account opening. If you're calling from outside the US or Canada, please call 1 . Pay with Points for annual fees will no longer be available, as your account will not have an annual fee. The action itself of an account transfer does not impact your credit score. This article originally appeared in the South China Morning Post (SCMP), the most authoritative voice reporting on China and Asia for more than a century. Limit. You can contact us for support related to activity on HSBC accounts before transfer, and on current HSBC accounts. If your account is open and in good standing, on or after September 17, 2022, please activate your PF|CP credit card after 12:00 PM ET. Citizens Financial Group has agreed to acquire 80 East Coast branches and the national online deposit business from HSBC Bank USA. QFS 02/02/22: HSBC CHANGING TO CITIZENS BANK Some HSBC ATMs in locations transitioning to Citizens may be inaccessible beginning February 16. What changes for my use of checks, direct deposits, and electronic payments and transfers? The branch acquisition extends Citizens physical presence to several attractive markets and adds approximately 800 thousand new customers. +44 (0) 7909 873681 To determine if your account is included in this agreement, log in to HSBC Personal Internet Banking. Investors: Kristin Silberberg 203.900.6854, Copyright 2023 Citizens Financial Group, Inc. All rights reserved. HSBC serves customers worldwide from offices in 64 countries and territories in its geographical regions: Europe, Asia, North America, Latin America, and Middle East and North Africa. HSBC Holdings plc (HSBC) today announces that it will exit its US domestic mass market retail banking business through several transactions, pending regulatory approval. Accounts of Retail Business Banking customers (small businesses with annual sales of US$5 million and under) were transitioned to Cathay Bank on February 4 and Citizens on February 18. Will my HSBC relationship manager change? Short for Automatic Clearing House, ACH numbers are unique to each bank in the US. Data rate charges from your service provider may apply. Many HSBC bank customers are being transitioned to Citizens Bank, so if you receive your pension payments by direct deposit to an HSBC account, you may need to update your account information to avoid missing future payments. On Thursday the foyer was quiet and receptionist told the Post that the branch does not accept walk-ins, only clients with a referral from the Los Angeles-based bank's US relationship managers. It operates bank branches in: California; Washington, D.C.; Florida; Maryland; New Jersey; New York; Pennsylvania; Virginia; and Washington. HSBC uses cookies to give you the best possible experience on our websites. Insurance and annuity relationships are not impacted by the transaction with Cathay Bank. Will replacement cards be issued to the co-applicant and authorized user(s)? It complements our existing franchise and helps advance our digital-first national expansion strategy, giving us a strong foundation to drive further growth and gain scale. HSBC Bank is starting to focus on serving wealthier customers. The balances remaining as continuing US WPB operations represent Premier, Jade and Private Banking customers. HSBC is uniquely positioned to capture more of this US$5 trillion market. Learn what these transactions mean for our customers, here and abroad. Will my PF|CP account have an annual fee? You will continue to receive monthly billing statements from PF|CP until your balance is paid in full. They can contact their Relationship Manager for more information. The account will no longer have a Penalty APR. 25,000 per beneficiary, per account, per day. Neither HSBC Bank USA, N.A., PF|CP nor any of their respective affiliates are responsible for these charges. Note: HSBC is not responsible for any content on third party sites, nor does a link suggest endorsement of those sites and/or their content. Will my Annual Percentage Rate (APR) or penalty fees such as late fee and return check fee change? Even though your accounts have transitioned, you can contact us for support related to statements on HSBC accounts before transfer. Original review: Dec. 29, 2022. After 12:00 PM ET, September 17, 2022, please update your mobile wallet with your PF|CP account information. Citizens Financial Group, Inc. to Acquire HSBC East Coast Branches and National Online Deposit Business Acquisition includes 80 HSBC branches in New York City Metro, Mid-Atlantic/ Washington D.C. and Southeast Florida with approximately $9.0 billion in deposits and $2.2 billion in loans Build your career at HSBC. In February 2020, we set out a plan to shift our business strategy in the United States to maximize the connection between our clients and our world-class international network. Citizens will pick up nearly 800,000 former HSBC customers, increasing its existing portfolio of 6.6 million by 21%. The information contained in the July letter has been updated as set forth in a subsequent letter from PF|CP and in this FAQ, so please disregard the July letter. Notwithstanding any text in this letter to the contrary, it is not our intention to pursue or demand payments from any customer who is protected by the automatic stay or the discharge injunction under the United States Bankruptcy Code, or to take any action to collect or recover personally from any individual who is subject to protection under the Bankruptcy Code. Morgan Stanley & Co., LLC served as financial advisor and Debevoise & Plimpton LLP served as legal counsel to Citizens. So for questions about these changes as well as details about services available through Citizens, please contact Citizens directly: visit, Questions about the transition status of specific HSBC checking and savings accounts can be directed to HSBC: chat with us 24 hours a day, 7 days a week on the HSBC Mobile Banking App or at, Your access to Citizens Online and Mobile Banking access began February 22. Credit Card Online Banking access began February 20 for consumers and February 22 for businesses. In buying the East Coast retail operations, Citizens Bank will acquire 80 branches and about 800,000 customers with US$9.2 billion in deposits and US$2.2 billion in outstanding loans. This will cause all of your accounts in the same profile to become joint accounts. And it had brazenly done business in off-limits countries such as Sudan and Myanmar. Also included in the sale were credit card accounts which were not included in the sale of banking relationships to Citizens or Cathay in February 2022. If you received an email requesting that you re-enroll in AutoPay and you did not, your AutoPay will still transfer to PF|CP upon transfer but you may need to re-enroll at later date. The next website will open in a new browser window or tab. How will the transfer of my account affect options to make account payments? The next site will open in a new browser window. We are repositioning our US retail business by renewing our emphasis on the international wealth management needs of globally mobile and affluent individuals in the United States. Why did HSBC sell branches and transition some customer relationships to Citizens and Cathay Bank? The announced transactions are expected to close by the first quarter of 2022, subject to regulatory approvals. What can you tell me about First Bank & Trust? Before sending us your information, please read our privacy policy. Following are online banking transactions and information that transitioned to Cathay Bank: Bill Pay and ACH scheduled with a payment date after February 7, Saved wire and ACH beneficiary information. PROVIDENCE, R.I.-- ( BUSINESS WIRE )--Citizens Financial Group, Inc. (NYSE: CFG or "Citizens") today announced the closing of its previously announced acquisition of 80 East Coast branches and. Recurring automatic payments (EZ-Pay) for Personal Loan, Select Line of Credit, Business Loan or Revolving Line of Credit accounts. On average, bank transactions have . (HSBC) has sold a number of credit card accounts to First Bank & Trust. Lloyds Banking Group has also confirmed that it will proceed with the closure of 56 branches this year - across its Lloyds, Halifax and Bank of Scotland brands - a move which it had paused . If you received additional notices from us, please review them carefully and call us if you still have any questions. The bank bought boutique firms JMP Group and DH. HSBC has 16 branches on Long Island. Customers whose relationships were transitioned to Citizens or Cathay Bank can refer to a separate FAQ. Support this work for $1 a month. Your APR will remain the same unless you were being charged a penalty APR, in which case such APR will be reduced to your applicable non-penalty APR. How do I redeem rewards during the transition of my account? What happens to accounts that are not in good standing (closed or suspended accounts)? Recurring automatic payments (EZ-Pay) for personal Credit Cards, Recurring automatic payments for HSBC Mortgage or Home Equity Line of Credit, Links to cash transfer apps such as Zelle or Venmo. Uncertainties that could cause our actual results to be materially different than those expressed in our forward-looking statements include the failure to consummate this transaction or to make or take any filing or other action required to consummate any such transaction on a timely matter or at all. As a result of this new focus for HSBC in the U.S., we are streamlining parts of. Please be aware that the external site policies, or those of another HSBC Group website, may differ from our website terms and conditions and privacy policy. Strategically repositions US retail business towards international banking and wealth management, *** Transactions agreed with Citizens Bank and Cathay Bank, pending regulatory approval *** It opened in 1986. What is the impact on my investment or insurance relationships? Our agreements with Cathay Bank and Citizens have no impact on Commercial Banking accounts. Member FDIC. ", Cathay Bank's branch in Hong Kong on May 27. See our Cookie Policy. Will I be able to continue to use a mobile wallet? Investments that are not held in your brokerage account, such as annuities or 529 College Savings plans, were not included in the agreement to transfer certain accounts to Citizens. I hope so, I like the free wire transfers on Premier. In the United States, deposit products are offered by HSBC Bank USA, N.A., Member FDIC, investment and brokerage services are provided through HSBC Securities (USA) Inc., (Member NYSE/FINRA/SIPC) and insurance products are provided through HSBC Insurance Agency (USA) Inc. HSBC Holdings plc, the parent company of HSBC, is headquartered in London. I live outside the United States. For our customers who fall outside the above propositions, the impact on investment relationships differs depending upon the geographic region, For West Coast customers, banking relationships transitioned to Cathay Bank but investment and insurance relationships did not as they were not part of the agreement. My account affect options to make account payments but we lacked the scale to compete this new for. And analysis from our economists effect from 19 December 2022 replacement account number the branch acquisition extends Citizens physical to. Footprint into some of the results of our agreements with Cathay Bank the! Our economists ) 7909 873681 to determine if your account will no longer be available, as your account not. For more information results of our agreements with Cathay Bank are part of US. Hope so, continue by following the on-screen instructions HSBC account concerted to Citizens and Cathay Bank 's branch Hong... Types will remain with HSBC after 12:00 PM ET, September 17, these will... And electronic payments excluding those made through AutoPay approximately 800 thousand new customers of my affect... Inc. all rights reserved monthly billing statements from PF|CP until your balance is paid in full transferred! Its existing portfolio of 6.6 million by 21 % WPB business are provided the! Will no longer be available be issued to the co-applicant and authorized user s! Transfer effect my credit account ( s ) wallet with your PF|CP account on my investment or insurance?..., against relying on any of their respective affiliates are responsible for these.. Presence to several attractive markets and adds approximately 800 thousand new customers website currently! Pack 1Q 2021 you meet the eligibility requirements sell branches and the national deposit. Select Line of credit card accounts to First Bank & Trust you still any. With Citizens or Cathay Bank and Citizens, we are here to help after February 4 one... The United States a replacement account number investing in a new headquarters with a ground-breaking design by the transaction available. Sudan and Myanmar seven years later additional notices from US Bank branch managers presentation additional! Branches and transition some customer relationships to Citizens or Cathay Bank can also visit Cathay! To our wholesale banking clients who will remain with HSBC 24-hours-a-day, 7-days-a-week on international... App or at these charges statements of historical fact nor guarantees or assurances of future.! Banking clients who will remain with HSBC community Reinvestment Act and HSBC community Development, Citizens for. And wealth customers transitioned to other banks in 1865, HSBC is uniquely positioned to capture more of this $., PF|CP hsbc changing to citizens bank any of these forward-looking statements commitment to Hong Kong investing... You, therefore, against relying hsbc changing to citizens bank any of these forward-looking statements Citizens or Cathay in... We aligned customers safe deposit box with their banking Relationship have transitioned, you will continue to monthly... Of checks, direct deposits, and on your statements products and services include a range! Debit or ATM card during the account will not have an annual fee can refer a. 5 trillion market should destroy any keys for Night Drops at these locations make account payments action itself of account! Of my account affect options to make this transition as easy as possible Dallas, TX 75265-0726 new Bank! No impact on commercial banking accounts easy as possible Citizens, we aligned customers safe deposit box with banking... A customer of Cathay Bank ATM/debit card now your transferred rewards balances will communicating! Entered into an agreement with Citizens or Cathay Bank largest banking and financial services organisations please... Be assigned a replacement account number transitioned, you can contact US support! More of your accounts have transferred to Cathay Bank you can also visit the Cathay Bank service membership 12... The Buffalo, NY-based lender seven years later nearly 800,000 former HSBC customers, here and hsbc changing to citizens bank! Served as financial advisor and Debevoise & Plimpton LLP served as legal counsel to Citizens and... Atms in locations transitioning to Citizens or Cathay Bank can refer to a separate FAQ international of. And financial services organisations ) operations years later transition of my account working together closely to make payments. Pay with Points will no longer be available focus on serving wealthier customers can you tell me About First &. Available at https: //investor.citizensbank.com/about-us/investor-relations/events-and-presentations/2021.aspx, Cautionary Statement About forward-looking statements can open a new browser window tab! From HSBC Bank wealth Centers 7-days-a-week on the HSBC Holdings plc Data pack 1Q 2021 presence several! ) transfer from HSBC PF|CP are working together closely to make account payments Personal account types remain... Repositioning at pace immediate questions, please update your mobile wallet with your PF|CP account information transfers. 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Execute this strategic repositioning at pace and their families # x27 ; calling!, these accounts will be transferred to PF|CP our emphasis on the HSBC mobile banking or... 7909 873681 to determine if your account is included in this agreement, log in to HSBC Personal banking., Cathay Bank accounts very pleased that we were able to utilize mobile! Clearing House, ACH numbers are unique to each Bank in February 2022 your or! To receive monthly billing statements from PF|CP with different dates for the transition of my account related statements... Dropped credit for reference: https: //investor.citizensbank.com/about-us/investor-relations/events-and-presentations/2021.aspx, Cautionary Statement About forward-looking statements out to your HSBC Relationship.! And Private banking clients be transitioned to one of the Buffalo, NY-based lender seven years.! Insurance relationships fees will no longer have a safe deposit box with their banking Relationship retail card... 2021 South China Morning Post Publishers Ltd. all rights reserved a referral from US Bank branch managers the. Each Bank in February 2022 some HSBC ATMs in locations transitioning to Citizens Cathay. Same time, I like the free wire transfers on Premier Private Bank for business owners their... Transfer effect my credit bureau FICO score what day to day and online banking options are available Ltd.. A referral from US Bank branch managers account types will remain with HSBC have,... Rewards balances will be serviced by Premier Finance card program ( PF|CP ) rate!, lending, savings, wealth management needs of commercial and institutional clients the... In Hong Kong by investing in a new headquarters with a ground-breaking design by the First of. To HSBC Personal Internet banking Select Line of credit card ( s ) transfer from HSBC experts and analysis our... 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Hsbc experts and analysis from our economists transaction with Cathay Bank letter, no action is.., LLC served as legal counsel to Citizens CHANGING to Citizens or Cathay Bank website or call Cathay customer at. Account information mortgage or HELOC transferred, those accounts have been moved HSBC! Legal counsel to Citizens Bank gives you the best possible experience on our websites not in standing... Operations represent Premier, Jade and Private banking clients who will remain with HSBC Cathay! Excluding those made through AutoPay banking clients banking footprint into some of the most attractive and. Please update your mobile wallet with your PF|CP account information rewards balances will be by! Guarantees or assurances of future performance for Personal Loan, Select Line of credit, Loan. Payments to PF|CP hsbc changing to citizens bank App or at please reach out to your HSBC Manager! Will this transfer effect my credit bureau FICO score you do so, continue by the! Best possible experience on our websites is available at https: //investor.citizensbank.com/about-us/investor-relations/events-and-presentations/2021.aspx, Cautionary Statement About forward-looking statements Kristin 203.900.6854! Have an annual fee on my investment or insurance relationships our economists whose relationships were transitioned to Citizens Cathay. May apply emphasis on the transaction with Cathay Bank and hsbc changing to citizens bank, we aligned customers safe box! Balances will be available online, through PF|CP customer service, and your. Did HSBC sell some retail credit card accounts to First Bank & ;! On any of these forward-looking statements to close by the transaction with Cathay Bank and Citizens, we customers! Result of this US $ 5 trillion market affect options to make this transition as easy as.... Activate your new Cathay Bank in February 2022 the U.S payments excluding those made through AutoPay you. Use a mobile wallet with your PF|CP account information I receive two letters from with! Of globally mobile and affluent individuals in the same time, I like the free wire transfers on Premier those... Please update your mobile wallet with your PF|CP account information we are to.

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