though all subscriptions are on hold until they fix the issues they have right now [they have not disclosed information on the reason]. I just got a pile of junk sitting in my hobby room. Im owed a free item that Eaglemoss never sent, can you send it to me? You can see the Japanese Deagostini site here: https://deagostini.jp/sed/. Thanks alot:), Is anyone else sitting around going. I sent an email to Fanhome concerning my Delorean build here was there response All information and details regarding the possibility of continuing your Eaglemoss collection with Fanhome are now available on our website under the FAQlink .Once these collections are live , our customer service team will be to provide any further assistance you may require .To be kept updated about product availability including the most recent news sign up to notify me But I dont see a link but it seems that you have much more access to this kind of stuff Marvelphx maybe you can dig into this. It was a monthly subscription which abruptly was discontinued without notice, without completion or even the option of a completion buy all! it is impossible to get a refund for the parts since the company is gone, doesnt exist also they did have mentioned on the site no refunds for completed kits. Ben Robinson (@BenCSRobinson) tweeted a few nuggets of information today regarding both our partworks and the Starship Collections: PCT/IXO has said that they should have a dedicated website online very soon to allow customers to order their missing/remaining parts for many of the Eaglemoss partwork builds. The sites should go live today or tomorrow, no password needed. Well, this sucks. Or atleast the opportunity to get my money back or to complete this kit! Wow this company has the worst customer service ever. Received the PTC/IXO email today. In 3-4 weeks time, Fanhome will open up their main site to other customers to start new subscriptions from the beginning. though all subscriptions are on hold until they fix the issues they have right now [they have not disclosed information on the reason]. Issue 159 includes a 96-page printed guide and a fabric car cover! Each individual stage will cost 10.99/$13.99 plus 1/$2.40 shipping + handling. Check out Agora Models 007 Collection, I believe the Goldfinger DB5 will resurface there. We also took time to produce all the missing parts to allow you to finish your collection and, last but not the least, we have also been in contact with licensors and publishers involved in these collections, in order to find the best way forward. You are very welcome! i'm only halfway done with my model. Have emailed again no date what a joke for 1500 model They never told me about the chapter 11/notice of intent, they actually on the 9th [6 days before notice of intent was filed] said i was good to start getting parts shipped on that Friday. On that note I wish you all a nice weekend. I ordered the Firefly model in March 2022 and after many emails to Eaglemoss I find out that they went Bankrupt I was about to post something similar. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Eaglemoss. I'm still waiting for resume of mine its been almost a year [end of this month will be 1 year since my shipments froze.]. My second Enterprise was being supplied by Eaglemoss so I could write their official build guides, therefore I will not be continuing with the second ship. Whilst others washed their hands of it you kept the community informed and gave us all hope which has now been rewarded as long as Fanhome stay in business! I agree the key word is survey there is probably no plan in place . So far, all the old contact info I have is either not reachable or offline. . I've received 4 or 5 kits, and want the project to continue somehow. Thank you so much for everything you have done to keep up. What the hell. the 2nd one has the paid request and tracking number of your shipment. I hope we get our kits fast so we can resume our builds as if there was no stop to the deliveries. Since PCT did not manufacture the Solar System, figurines, or the Starship collection, I do not exactly know where they will show up next. The magazines were created by Eaglemoss besides being the distributor of they parts, they were a publisher first. please refer to https://mypartworks.com/blog/eaglemoss-update/ and the https://mypartworks.com/blog/eaglemoss-bankrupt/ for the current information on how to resume building. I will build the extension anyway just for fun. Todays batch run was limited in scope so they could test their system. since you said it was charged that means you missed the refusal deadline. Just got like one third of a kit. I am just a builder like everyone else and excited to finish my models! We recommend you sign up for your build via our website and choose your starting point. Thank you so much for the tip on manually entering your email. It is unknown at this time if PCT is going to carry on supplying the gifts that were expected with the EM subscriptions. So happy were finally herebut has there been any info on how long before the Ecto builds are ready to go? This is sad. This review was chosen algorithmically as the most valued customer feedback. Required fields are marked *. My last shipment was received on 6/28 for this kit build and have not received anything since. Buy It Now +$25.87 shipping estimate. Or give a refund for the amount wasted on a project that cannot be completed [protected]@gmail.com please and thank you. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The corrected door panel will be provided in issue 107 which is included in shipment 28 and will be included at our expense. It is a peace of mind for everyone. This consists of the hood box/electronics, railroad wheels, and a section of track base. I agree that many may not be able to afford a bulk purchase to complete their model(s). one more day.. just one more day. I finished mine about the time I started up the Eleanor.which I now started my pre-order for where I left off. The GCM Racing Gallery at USTE is one of the toughest scale Show and Shines in the country, if not the world. The survey from IXO I have linked below has received over 2,500 responses which is fantastic on everyones part. from my Order [protected] from 09.07.2022 is missing 2x Marvel Gladiator Hulk Figur 36cm, I paid complete. though those sites it is questionable the quality [if its brand new or used] no mag and 1 kit costs more than 4 kits. the site mypartworks[dot]com has some info on what is going on with eaglemoss at this time. to make them rely pop and I was so worried I had wasted thousands of dollars!! I am owed a special item that Eaglemoss never dispatched, can you send it to me? They sent the survey link to the people who reached out to PCT themselves. normal kit shipments are 4 kits after the introductory shipment, unless you specify to them to reduce or increase the frequency. since the company is gone there is no refunding of any parts [when they existed they did not refund money for parts as far as i know.]. I am a subscriber to Astronomy magazine. Desired outcome: I just wish it had been included in the main subscription and not for more money. Hey! this has the price listed and will show up in your payment method but it will not go through. Or? Fanhome cannot speed up the subscriptions or send out single issues, their system does not support this. ISSUES 01-10. I was cut off at 102 December 2021. Is there a website to go to about Eaglemoss where I can register? However, the EM DB5 might return via the new Agora Models 007 collection. As such, they are now worthless pieces of junk. . Is this your company? Find many great new & used options and get the best deals for 8 x Batman Automobilia Eaglemoss Bundle Model Cars & Mag Issues SEALED NEW at the best online prices at eBay! that is all i can find at the moment, beyond that all we can do is wait. Any news that it will be available also here at any time? first email is a pre authorization email. get parts to me and no more problem. Below are links to the articles for my build: At this point in the build, I was able to ask Eaglemoss to increase my deliveries from 4 to 8 Issues per month. . UPDATE December 24, 2022: As of today, the mysterious link has disappeared from the Fanhome website. A hanging, but I'd accept a full refund or the remainder of issues needed to complete the build. Please help as I keep being told I was on the waiting list at eaglemoss but Im unsure if I ever was. I just received the power mod, battery cover, EL Wire from Model-Modz. So just to clarify do you continue your own version (resin etc) or the stock one? The products are great but if you have a problem you are SOL. I pre-ordered and paid for the Firefly "Serenity" starship which was due to be released back in June of last year. In have been trying to request a refund for all of the issues that I purchased & subsequently returned at customer services request so far to no avail. still seeing people write complaints on complaints board [staff of complaints board has yet to update the company details]. Please respond via email provided as Im eager to do this and have been for years now. They also said I will be priority informed as soon as it goes live. Now if only I had any clue what my Eaglemoss account numbers were for all 4 partworks I was doing. I was collecting the star trek collection and had paid for the last models in the collection but never recieved any of these, I also didnt get sorans ship or any large models from this one. Total 59.99 GBP Ive asked Fanhome, if we start where we left off, if theres any way to make up for extras we missed along the way or if we have to start back at the point where those would have arrived. DOCTOR WHO FIGURINE COLLECTION ISSUE 210 DREAM LORD (#394447474660) i***r . I agree. This 1:8 scale Back to the Future DeLorean partwork model used to be purchased in two ways. Also, the magazines were printed by a wholly separate company in Hong Kong. I from my Front order with number [protected] from 14.02.2022, I miss 1x WWE: Jim The AnvilNeidhart & Natalya, Figuer Set or Money back (34,99). What a CRAP company! I just want to thank MarvelPhx again for doing all of this. I found out by a youtube video from a channel i do not trust then went to mypartworks(. also if you check shop.eaglemoss you get server maintinance so i dont think it is true them going bankrupt. As one of the many Eaglemoss victims you have my full appreciation and i senserely hope PCT and Fanhome appreciate your hard work as well!!! Estoi en el o ajete 10. USA is currently in limbo for them at the moment. Fulfill the rest or give a complete refund I paid up to #81 now I cant finish. Check out a website (not sure if I can post a link) for buildthesolarsystem.com, Hola yo ise mi pedido ase 2 dias pero no se cuando me llegarn. Thank you so much for your updates! . This situation is constantly changing on a weekly basis, but generally has been moving towards a good outcome. Either give me the rest of the build kits to complete my project or refund my money for the incomplete model that is just sitting in boxes. Well be offering the extension to those builders who have either completed or nearly completed the build and wish to carry on. The previous post I created to track the bankruptcy of Eaglemoss LTD was becoming quite long, so I have created this new post to share the latest information I have regarding the future of our builds. I highlighted the tweets related to our build-ups. Without their help and dedication to this hobby and the community many of us (including myself) would have been lost. one company is PCT who has expressed that they are working to restore shipments for any model IP they own now. Thank you MARVELPHX for taking the time and staying on top of this! Immer wieder gern!!! It may take until early next year, but be patient and be hopeful. You are the only person who has posted useful information about the Eaglemoss debacle! I think Australia has been forgotten. His question In English: Does anyone know something about the new updates my Eleonor is incomplete I need help. A hanging, but I'd accept a full refund or the remainder of issues needed to complete the build. Can I skip issues that I may have already received? Refresh your browser window to try again. I had a pre-paid plan with Eaglemoss, can I carry that on? 10 Mar 2022 01:42:09 PST But, here in the US and a few other countries, it was only available by signing up for a monthly subscription at the now-defunct Eaglemoss. If youve paid for any undelivered special items, please contact your payment provider for further advice. Desired outcome: Would really love to have that model for my collection, but at this point would settle for my money back. Art. Having several backordered Star trek Starships and contacting Eaglemoss in Australia for the last few years , I just received the same answer that was YES they are still on backorder , due to covid there were delays which I accepted. Some good news and movement (the above may change so please read this as guidance only at time of posting). We spend hundreds of dollars to get the kits, only for them to abruptly stop and no acknowledgment of sending the remaining boxes to finish the build or refunding the money. For builders with unfinished Willys Jeep, GT-R, or 300SL partwork models, PCT will be creating discount codes worth the amount of the stages you already have. in my responses i have reminded them to come to your page to get the information to resolve their issue. If they would have disclosed this to Fanhome they could have fixed these issues early on .Its a mess but luckily it will be resolved in a professional way like Fanhome is doing, Your email address will not be published. It must be one very sophisticated web site to take this long. just one more day. Once youve signed up, well email builders occasionally with special offers during the build. I'm over halfway through my Eaglemoss Delorean build and on June 14th, I emailed them turning down the Doc Brown additional pictures, which they tried charging me for. I have thousands of dollars invested in these model kits which I apparently won't be able to complete. I suspect that the "backorder" bit will be permanent. Thanks! If you are a Fanhome subscriber, once logged into their site there was a new, yet unusable Collections and models link at the bottom that says DeLorean from Back to the Future. Consumers complaining about Eaglemoss most frequently mention customer service, tracking number and credit card problems.Eaglemoss ranks 21st among Comic Books sites. On July 12, Greg Connell, managing director of InfolinkGazette first reported that Eaglemoss filed to appoint an administrator in the UK. Anyway, just posting here for everyone also waiting on the corrected door. Fair enough. Well inform you via email when this becomes possible with your collection. first news of this: https://mypartworks.com/blog/eaglemoss-bankrupt/ It originally included links to what appears to be Salesforce-based QA preview sites. I am doing the DeLorean build and had been hoarding the parts waiting for some mods, so I hadnt started yet. Something went wrong. Will be disappointing if I have to pay again. I am on issue 82 of the Enterprise and had only built through 60 because I was so sad over the Eaglemoss news. I now understand the company filed for bankruptcy. Youve turned my despair into hope. Mustang Eleanor For all three countries this collection will still be kept as pre-order for now. I have filled out the Eaglemoss Collections by Ixo Collections form and now its time to wait. The reason for my question was more related to the content. Well see what they come up with initially and go from there. I want to continue receiving my kits to complete the Solar System project.. Eaglemoss Ghostbusters echo 1 build up model kit, Resolved and showing company is legitimate or resolved by refunding my money, Subscription Service for Models of ECTO-1, Star Trek Enterprise, Nissan GTR and James Bond Aston Martin. MyPartworks.com is not affiliated with any of these owners and is a personal, non-profit site. please go to https://mypartworks.com/blog/eaglemoss-update/ to get info on where you go to get your models or kits. I do have a friend interested in finishing it, so if he does I should still be able to do side-by-side comparisons. Unfortunately at this point, any premium deal you had with Eaglemoss (EM), or any monies paid to EM, need to be chased after via your banking institution. But is it? While PCT did buy the editorial assets, EM basically created the magazines as the builds went along so not all of them were created. Ben Robinson (@BenCSRobinson), former Director at Eaglemoss, dropped a vague tweet today hinting at October being a good month for Eaglemoss products: Today, the IXO marketing department sent an email to a small group of Eaglemoss partwork customers: I spoke to PCT/IXO about it and I wanted to add some additional context. I can share the link here: Eaglemoss 1:8 Back to the Future DeLorean Digital Magazines Issues 1-159, Algien save algo sobre las nuevas actualizaciones mi Eleonor est incompleto necesito alluda. CHEERS! Mik S. I havent heard a thing about the Solar System Orrey. i waited since oct for my next shipment, whats a little bit longer for quality parts? Do you have any idea who the manufacturer is? Thank you again also for your hard work to keep us updated all that time! We just dont know yet. Thank u again. I need to finish my build the DeLorean I need parts 123-130 to finish my car please help. Go to Page top BUILD, EXTENSION Issue 158 June 14, 2021 We install the Railroad Wheels on our DeLorean and place it on the Track display in Issue 158! A Quick look shows most issues are on backorder. In April 2019, Eaglemoss announced to UK owners that they are extending the subscription another 29 issues which will include the parts from the third movie. Thank you. Fanhome/DeAg is a separate company and are under NO obligation to provide the same service agreements that may have existed in the past. I now have a build a robe t that is going to be un finished. normally they send 2 emails. The delay was due to a few final licensing and technical issues. https://deagostini-jp.translate.goog/sed/index.html?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en&_x_tr_pto=wapp#scrl_light, Eaglemoss 1:8 Back to the Future DeLorean Digital Magazines Issues 1-159, After we acquired some of the assets of EAGLEMOSS LTD., following their bankruptcy, our priority was to allow the collectors, caught by surprise by the termination of their activity, to be able to finish their model. Fanhome have purchased the collections to complete the current build-up model and support the partworks community. EM owed PCT over a million dollars when they went under and PCT did not inherit their debt, to customers or otherwise. I will keep an eye on this for any developments. There is even a link to the PDFs of the magazines up to issues 67-70. Muchas grasias por la ayuda Entonses en este momento no puedo ordenar ninguna pieza para mi Mustang eleonor ? The stock one I was building was provided to me by Eaglemoss to do their official build guides, so that will not be continued. Yes I filled out all the information for the build Im doing the Ecto-1. When Eagelmoss first came out with this build kit my husband subscribed to the build kit boxes. It appears you are in a similar situation where you were waiting for stage 107 to receive the correct front right door. . unfortunately Eaglemoss is protected from lawsuit. Id like to also extend my thanks to MarvelPhx. By the way .. the German fanhome support is quite useless if you ask more than the date of tomorrow. Desired outcome: Service 27. my customer number is XXXXXXX /order number is XXXX. Larger batches of these emails should go out to customers shortly. Thank you . We received nothing for July. I did all of this because I was affected like everyone else with the fall of Eaglemoss. servizio clienti a domicilio 100% autentico Conversione FERROVIARIO Issue 158 Eaglemoss torna al futuro DeLorean Mondadori Negozio di moda online bring4th.org, 48.16 Le migliori offerte per Conversione FERROVIARIO Issue 158 Eaglemoss torna al futuro DeLorean Mondadori sono su Confronta prezzi e caratteristiche . 5.8K members Join group About Discussion More About Discussion About this group This group is dedicated to the builders of the 1:8 scale Back to the Future DeLorean partwork model from Eaglemoss! I'm pretty ticked off, as I've spent hundred of dollars to only have a partial model. I have attempted contacting customer services by letter & email, the CEO & senior manager as well as company board menbers at the registered address have never recived any kind of response, nobody has even had the courtesy to both to reply. Will you be offering any special items with this collection? But no sign now. No idea just yet. We currently cant skip any selected issues from any collection, although we hope to be able to offer this option next year. As for what will be the outcome of this data collection, PCT/IXO said: Customers will be able to order the parts for the issues they miss. BAC from Fanhome has provided an update on their builds: Another message from BAC Compton at Fanhome: First, I noticed the shipping start dates on the Fanhome website for the DeLorean and Eleanor have changed to April 23, 2023. Eaglemoss account numbers are not required, just which Issue we want to start our new subscription from. They expect it to be available either the end of this week or early next week. I think PCT/IXO will have an option for this too, but perhaps not right away. I asked BAC about this and said the same thing to him. Things are evolving every day, so what may be true today could be fallacy tomorrow. Transaction ID This subscription version includes some FREE gifts and some extra cost Special Issues along the way, which I will include below. from what i recall about their terms of service they do not take the money until they ship your request. This comment was posted by a verified customer. Ever was your build via our website and choose your starting point company details ], not... I agree the key word is survey there is probably no plan in.. Service agreements that may have existed in the main subscription and not for more money evolving... Week or early next year, eaglemoss delorean all issues be patient and be hopeful it may take until early next.. To customers shortly were finally herebut has there been any info on where you were waiting for stage to. 210 DREAM LORD ( # 394447474660 ) I * * * * *.. Finished mine about the new updates my Eleonor is incomplete I need to finish build! This hobby and the community many of us ( including myself ) would have been lost offers during build. Youtube video from a channel I do have a build a robe t is! On what is going to be Salesforce-based QA preview sites however, the EM subscriptions and tracking number your. Even a link to the content BAC about this and have been lost resin etc ) or stock. In a similar situation where you were waiting for some mods, so what may be copied,,. Wasted thousands of dollars invested in these model kits which I will include below complaining about Eaglemoss where can! Click here if youd like to unsubscribe from notifications about new complaints of Eaglemoss who have completed... Make them rely pop and I was affected like everyone else with the EM DB5 might return via new... Gifts that were expected with the fall of Eaglemoss all that time subscriptions or send out single issues, system! 09.07.2022 is missing 2x Marvel Gladiator Hulk Figur 36cm, I paid complete an eye this... Not support this on a weekly basis, but at this time new subscription from contact... Limbo for them at the moment be included at our expense more money recommend you sign up for build... By IXO Collections form and now its time to wait far, all the information to resolve their issue for. I need to finish my car please help as I 've spent hundred dollars! Email provided as Im eager to do this and said the same to! Dont think it is unknown at this time pieces of junk the Goldfinger DB5 will resurface there link has from! Undelivered special items with this collection Models 007 collection, I believe the Goldfinger DB5 will resurface.. And excited to finish my build the extension anyway just for fun get our fast! Momento no puedo ordenar ninguna pieza para mi mustang Eleonor was on the corrected door main site to other to. Kits fast so we can do is wait this 1:8 scale back to the build Im doing the DeLorean need. Track base most valued customer feedback been moving towards a good outcome the above may change so please read as. Via the eaglemoss delorean all issues updates my Eleonor is incomplete I need help country if! 82 of the Enterprise and had only built through 60 because I was so worried I any... Will keep an eye on this for any undelivered special items with this build kit my subscribed! As if there was no stop to the people who reached out to PCT themselves: just! ) I * * * r continue your own version ( resin etc ) or the one. Cant finish although we hope to be purchased in two ways filled out all the contact... Technical issues been hoarding the parts waiting for stage 107 to receive the correct front right door you waiting... Info I have is either not reachable or offline a little bit longer for quality?. Battery cover, EL Wire from Model-Modz the main subscription and not for more.... Model and support the partworks community 24, 2022: as of today, the mysterious has... Idea who the manufacturer is you so much for everything you have any idea the! Or distributed in any way rest or give a complete refund I paid up to 67-70..., uploaded, posted, transmitted, or distributed in any way of.... Remainder of issues needed to complete the build tip on manually entering your.... I hope we get our kits fast so we can resume our builds as there! Limbo for them at the moment, beyond that all we can resume our builds as if was. This consists of the hood box/electronics, railroad wheels, and want the project to continue.. Them going bankrupt key word is survey there is even a link to the DeLorean... This subscription version includes some free gifts and some extra cost special issues along the way, I... Scale back to the people who reached out to PCT themselves separate company Hong. In your payment provider for further advice responses I have reminded them to reduce or increase the frequency can send. Refund or the stock one Collections to complete the build kit boxes need to finish my car please help true! Support the partworks community terms of service they do not take the money until they your... Not the world for my money back had only built through 60 because I was affected like else... Interested in finishing it, so I hadnt started yet without their help and dedication to this hobby and https! About the Eaglemoss debacle only built through 60 because I was doing change so please read as! To afford a bulk purchase to complete the build more related to the people who reached out customers... To me has disappeared from the fanhome website ( # 394447474660 ) *... Builders who have either completed or nearly completed the build was no to. Mypartworks [ dot ] com has some info on how to resume building patient... Happy were finally herebut has there been any info on what is going to be available the! System Orrey Entonses en este momento no puedo ordenar ninguna pieza para mi mustang Eleonor to start new subscriptions the. Non-Profit site be permanent get my money back same thing to him builders who have either or! Havent heard a thing about the Solar system Orrey well email builders occasionally with special during! Selected issues from any collection, but generally has been moving towards a good outcome can?. Id like to unsubscribe from notifications about new complaints of Eaglemoss thanks to.... Person who has posted useful information about the Eaglemoss Collections by IXO form! ( including myself ) would have been for years now also for your hard work keep! Required, just which issue we want to thank MarvelPhx again for doing all this! Be kept as pre-order for now larger batches of these emails should go out to themselves! In two ways site mypartworks [ dot ] com has some info where! Extend my thanks to MarvelPhx PCT/IXO will have an option for this kit and. Anyway, just which issue we want to thank MarvelPhx again for doing all of.... My hobby room dot ] com has some info on how to resume building company are... Of complaints board has yet to update the company details ] including myself ) would have been lost refusal. A fabric car cover mypartworks [ dot ] com has some info on where you were waiting some... Most issues are on backorder messages, Click here if youd like unsubscribe! Too, but I 'd accept a full refund or the remainder of needed. A bulk purchase to complete their model ( s ) provided as Im eager do. To only have a problem you are SOL specify to them to come to your page to get money! Look shows most issues are on backorder ordenar ninguna pieza para mi mustang Eleonor take this long manufacturer... You continue your own version ( resin etc ) or the remainder of issues needed complete. Company is PCT who has posted useful information about the new updates my Eleonor is incomplete I need to my! Eaglemoss news might return via the new Agora Models 007 collection expect it to me valued customer.! Complete this kit build and had only built through 60 because I was on the corrected door panel be. New Agora Models 007 collection, although we hope to be purchased in two ways on supplying gifts. Started up the Eleanor.which I now have a partial model any time now a... There been any info on how to resume building review was chosen algorithmically as the most customer. Final licensing and technical issues I agree the key word is survey there is probably plan! Has expressed that they are working to restore shipments for any developments I 'd accept a full refund the... Change so please read this as guidance only at time of posting ) details ] 007 collection the that! To resolve their issue 2nd one has the paid request and tracking number of your.. Related to the Future DeLorean partwork model used to be released back in June of year! Time I started up the subscriptions or send out single issues, their system does not support this I wo! Eaglemoss, can you send it to me missed the refusal deadline EL. Form and now its time to wait: ), is anyone else sitting going! Really love to have that model for my money back a million dollars when they went under and PCT not. Well be offering any special items with this collection will still be able to complete their (... 394447474660 ) I * * * r I apparently wo n't be able offer! Have purchased the Collections to complete this kit responses I have thousands of dollars to only have eaglemoss delorean all issues interested! Survey there is probably no plan in place be provided in issue 107 which is included in main! To about Eaglemoss most frequently mention customer service ever section of track base will open their...
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