Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated R films to check tickets and photo identification for all who enter to prevent minors from improperly entering. You may also call us or email us by completing our Get Answers forms by brand by going to our Contact Us page. We will notify you at least 30 days prior to the effective date of any adverse material changes to these Subscription Rules. If you can't access your QR code, please provide the ticket attendant with the phone number that was used to complete your order. Note, though, that even if you have three pending Personal Reservations, you may still obtain admission tickets at the box office or an in-theatre kiosk for same-day showtimes. Hi, I went to the movies today and there was eleven previews before the movie, I mean really? Regal Cinemas Customer Service Phone Number & Hours Regal Cinemas Customer Service Customer Service Directory > Regal Cinemas Customer Service Regal Cinemas Customer Service Phone Number Phone Number:1 (877) 835-5734 Shortcut: N/A - Edit Average Customer Rating Score 1 Website: Update Listing Reviews For Regal Cinemas Customer Service (8) You are responsible for ensuring the security of your Subscription Pass, log-in credentials and Subscription information. Am I eligible for the Subscription Program? How about on Regals website? The matinee hours may vary by theatre location based on market or territory. Regal Unlimited Rules. It will show as a pending request in your subscription details. The Photograph will be used by Regal for identification and fraud prevention purposes when you obtain and/or present admission tickets at the theatre, or use your Subscription Pass to enjoy other Subscription Program discounts and benefits. You must provide via the App a head and shoulders portrait photograph which provides a clear, current, true and appropriate likeness of you (the Photograph). If your Subscription is cancelled and you are in good standing, you can keep your free Crown Club account (including your Crown Club credits). Your Subscription and Subscription Pass may be used to make Personal Reservations and obtain admission tickets for use at a Participating Theatre not covered by your Subscription plan (see Section B.1(a) for details), but you must pay the applicable Restricted Theatre Surcharge. Locations with military pricing available are listed on this page. Regal may communicate with you regarding your Subscription in a number of ways, including by email, SMS and push notifications to your mobile device. Im not able to make a reservation for some reason. Covid-19 related issues will not be deemed such special circumstances justifying early cancellation of your Subscription. One hundred Crown Club credits will be earned for every $1.00 spent on Subscription fees, online convenience fees, regular admission tickets for non-Subscription Program members and concessions (in each case subject to the Crown Club rules), and theatre, format, seating and movie event surcharges, or as otherwise determined by Regal in its sole discretion. Sign into your Regal Crown Club account. Can I transfer my Subscription to someone else? Yes. If they accept, you will then, when making your own reservation, be able to reserve one admission ticket for them (subject to the terms and conditions of their Subscription plan) for the same showtime. For example, if you purchase a one-year Monthly Subscription Plan, your monthly Subscription periods begin on the 10th of each month, the first year of your Subscription ends on August 10, and your Subscription cancellation request is received on July 30, such cancellation will be effective as of September 10. You can watch as many movies as you wish, as many times as you wish, but your Subscription Pass may not have more than one active ticket ofthe same movie in the same format (e.g., 2D, 3D, RPX, IMAX, ScreenX, 4DX and VIP). All admissions are subject to the applicable Participating Theatres admittance procedures. I had to out of this county to Ocala, to see Lincoln. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time for the NC17 rated film. This time I chose to leave a message, to which I never received a reply. If any attempt by Regal to charge Fees to a Payment Method on or after the due date is rejected or otherwise unsuccessful due to inaccurate or outdated Payment Method information, then once you have provided a valid Payment Method, Regal will charge that Payment Method for all then-outstanding Fees. Havent found the answer youre looking for, or otherwise require assistance with a Subscription Program-related concern or question? FOR OTHER GENERAL INFORMATION REGARDING CANCELLATION, PLEASE SEE SECTION F.4 BELOW. Will I still be awarded credits for my purchase? on our Crown Club FAQ page for more information. Subscription fees are set forth in the App (Subscription Fees). Have customer service experience? When I spoke to the Manager of the Inverness Regal, he told me he has little input about the selections for his theatre. As a group they view each film and, after a group discussion, vote on its rating, making an educated estimate as to which rating most American parents will consider the most appropriate. You must have a Crown Club Account to use your Subscription. Cancellation of any Subscription plan under Sections F.1(b) or G.1(b) will be effective: (i) if you have a Pre-Paid Subscription Plan, on the first day of the month following the month in which your cancellation request is received; and (ii) if you have the Monthly Subscription Plan, at the end of the monthly Subscription period following the monthly Subscription period during which your cancellation request is received. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Regal Crown Club) or specific theatre experiences should be submitted to Regal Customer Relations on REGMovies.com. You can receive refunds for tickets up to 60 minutes before the showtime. Each Subscription plan permits you to use your Subscription Pass at certain participating Regal theatres. Signifies that the film rated may be inappropriate for pre-teens. Edit your payment method for Movie Club. Do I earn Crown Club Visits (as defined in the Crown Club rules) when using my Subscription? Im new to the Crown Club. On the Confirm Order page, enter the gift card number and 4-digit PIN. Please call theatre for any local restrictions. They are part of a specially designed committee called the film rating board of the Classification and Rating Administration. Note that even if you already have three pending reservations, you may still obtain admission tickets at the box office or in-theatre kiosks for same-day showtimes that do not conflict with your reserved showtimes. Subscription fees are as follows for the one-year plans: Subscription fees are as follows for the three-month plans: Subscription fees are subject to change at any time in Regals sole discretion, but any increase will not affect the Subscription fees payable for the one-year or three-month (as applicable) initial term. Please start adding first rate movies to these theatres in Citrus County, and stop making me drive to Ocala to see them. The film may contain explicit sex scenes, an accumulation of sexually-oriented language, and/or scenes of excessive violence. You can use your Subscription to reserve via the App admission tickets for regularly scheduled showtimes on any day or obtain at the box office or in-theatre kiosks admission tickets for same-day, regularly scheduled showtimes, in each case (i) at participating theatres included in your Subscription plan or (ii) at participating theatres not included in your Subscription plan by paying the applicable surcharge. 2023 , To the extent set forth in Section G.5, the. All five Classification and Rating Administration rating symbols have been trademarked and may not be self-applied. Provider's identification number. (a) You hereby authorize Regal to charge Fees to the valid debit or credit card provided during enrollment or otherwise in connection with your Subscription (which may include the debit or credit card attached to your existing Crown Club Account) (the Payment Method) in accordance with your billing plan. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. Reservations can be made via the App. Your dispute must contain the following information: Provider's name. From time to time, Regal may offer Subscription plan upgrades or customizations for an additional Subscription Fee. The theatre employee can access your order by phone number, ticket ID or confirmation number. Alternatively, if youre attempting to book a reservation for that day, you can obtain an admission ticket at the box office or an in-theatre kiosk. Can I obtain admission tickets by using my Subscription Pass at a box office or in-theatre kiosk? You may not cancel your Crown Club Account while you have a Subscription associated with such Crown Club Account. At the end of your Subscription, your Subscription will automatically renew and will continue month-to-month as (and be subject to all terms and conditions applicable to) a Monthly Subscription Plan. Yes. Visit our update payment method page for a complete walk through to change/update your payment method in the Regal mobile app. Costumes with Masks and Props: Protecting the safety of our clientele and cast members is always top priority at Regal Entertainment Group. Are all the tickets on the device of the Regal Unlimited subscriber who books the tickets? The situation was a surprise given the price for viewing this type of movies. ["local.dmi.wds.io", "disneymovierewards.com", "disneymovieinsiders.com", "www.disneymovieinsiders.com"] You can watch as many movies as you wish, but you may not use your Subscription Pass for a showtime that overlaps with, or commences within 90 minutes of, another showtime for a different film for which you have used your Subscription Pass. Yes, the guests must arrive at the same time to be admitted into the movie. Regal's owner Cineworld is highly leveraged, having reported a loss of $1.6 billion since April 1, and has claimed " no certainty " about its future. Yes! Please complete the enrollment process via the Appor Online. The Rockstars of Regal Customer Service. You may enter one box office and one concession receipt per visitation date. Customer Service. Below are answers to frequently asked questions about the Subscription Program. The latest review Unlimited subscription was posted on Feb 13, 2023. Please contact Customer Relations and well help you figure it out. You may always use your Subscription Pass at any participating Regal theatre not included in your Subscription plan by paying a surcharge. Cancellation by Regal under Section F.2(c) will be effective immediately and you will be billed for and responsible for paying Fees: (i) if you have a Pre-Paid Subscription Plan, until the first day of the month following the month in which the cancellation occurs, and (ii) if you have the Monthly Subscription Plan, until the end of the monthly Subscription period following the monthly Subscription period during which such cancellation occurs. VOTE FOR THE BEST ROOFING COMPANY IN GEORGIA! Other than regularly scheduled 2D and premium format movie showtimes (excluding showtimes of any foreign language film), Regal reserves the right to designate any film, format, showtime or event as ineligible for the Subscription Program. This will trigger an invite sent through your Unlimited account, asking the other party if they want to be added to your FRIENDS & FAMILY list. Cancellation of your Subscription will not result in automatic cancellation of your Crown Club Account. Who enforces the ratings? Please refresh the page or try again later. Customer Service: 1-833-734-2500 Regal Rexnord Corporation 200 State Street - Beloit, WI 53511 Phone: (608) 364-8800 Fax: (608) 364-8816; Regal Brands Please locate the Brand you are looking to contact; linking you to the appropriate contact page. RPX Experience the ultimate in movie sight and sound ScreenX Beyond The Frame Latest Trailers Managers may empower Ushers to check for photo identification if a guest appears to be underage and is holding a ticket for an R rated feature. Choose a screening type. Your Subscription Pass is digital only and located in the App. Reservations may be made via the App. Can I add my Subscription Pass to Apple or Google Wallets? However, please note that multiple or repeated failures to use reservations without cancelling them in accordance with Regals standard booking rules may be considered misuse of your Subscription and can result in cancellation of your Subscription without a refund. General Information about the Subscription Program. You can! Can I change my Subscriptions billing plan (i.e., monthly vs. annual)? Customer Service (Hours:Mon-Fri 7:00 AM to 8:00 PM and Sat 8:00 AM to 4:00 PM CST) Insured's Phone: 1-800-280-1466 Agents/Brokers Phone: 1-877-222-4586 American Family Agents Phone: 1-855-454-3953 Email Address: Policy Services:Customer Service Underwriting:Underwriting Accounting:Accounting Contracts/Licensing:Contacts/Licensing Mailing Address: He seemed annoyed that I had brought my sister and her daughter to get services at the same time. How do you get more information about a rating? What time does the theatre location open? We are a family owned dealership in. Click Apply. Look for the digital Unlimited card in your Crown Club account on the App. Choose a Movie. Yes, the tickets will show up on the person's device who booked the tickets. Regal may change any Charges or surcharges at any time in its sole discretion, with or without notice to you. Do the ratings indicate if a movie is good or bad? To gain admission to a theatre, you must present to the usher (i) your valid admission ticket (either a printed ticket from the box office or an in-theatre kiosk or a digital ticket under My Tickets in the App), and (ii) your valid Subscription Pass. Promotions Regal Crown Club More Rewards Your Way! Please visit the. Find showtimes and buy movie tickets online with our movie app or at a Regal theatre near you. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time of the R rated film. To gain admission to a theatre, you must present to the usher your valid admission ticket and your valid Subscription Pass. Warren Moore and Broken Arrow - Directors Suites and balconies- you must be 21 & over to enter these areas. An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. Discover which options are the fastest to get your customer service issues resolved.. To locate pricing information on our website, please enter your zip code under the Regal logo in the top section of the homepage. Regal may change the number of permitted pending reservations in its sole discretion. Our cast members and managers are knowledgeable on the closed captioning system and can assist with any specific questions you may have. A two-thirds secret ballot vote of those present on the Appeals Board may overturn a rating board decision. REGAL MAY CHANGE SUBSCRIPTION FEES AT ANY TIME UPON NOTICE TO YOU, BUT ANY INCREASE WILL NOT AFFECT THE SUBSCRIPTION FEES PAYABLE FOR THE INITIAL TERM. If you cancel your Monthly Subscription Plan under Section F.1(a), you may not apply for another Subscription plan until six months after the cancellation date. This page will provide you with a list of our theatres, sorted by state. Please see the Unlimited Subscription Rules for more information about cancellation. A credit claim code is valid for seven days after the date of the applicable purchase. During the three-month or one-year (as applicable) initial term of your Subscription only, you may cancel your Subscription for special circumstances by contacting Customer Relations (see Section G.7(a)) if you are unable to use your Subscription for three consecutive months as a result of a medical condition. No. Please see one of our theatre managers if you have any questions regarding 3-D films. Regal Entertainment Group wants our customers and staff to feel comfortable and safe when visiting or working in our theatres. Kiosk ticket sales are an important service for our guests. Children 6 and under are not allowed to attend Rated R features. What is the purpose of the rating system? Please immediately contact Customer Relations. However, at all times you must have a valid Payment Method associated with your Subscription (including if, when you enroll, you pay your Subscription Fees with a gift card). Parents are urged to learn more about the film before taking their children to see it. By becoming a Subscriber, you hereby expressly agree to receive communications from Regal regarding your Subscription, including benefits, features and offers related to your Subscription. When we got to the theater, as has happened in previous visits to this location, no one was at either entrance to check . Please have your card number or social security number ready when calling. Main: 863-400-5298 Parts: 863-400-5298 Sales: 863-400-5298 Service: 863-400-5298 Get Directions 2615 Lakeland Hills Blvd, Lakeland, FL, 33805 At any time, only one Payment Method may be attached to your Subscription. 2023 ForLocations.com All rights reserved. Please be advised that your subscription has been canceled with immediate effect, therefore there will be no future charges applied. It is REGs policy to support the MPAA ratings system to the fullest extent possible. FOR INFORMATION REGARDING REFUNDS IN CONNECTION WITH CANCELLATION BY YOU, PLEASE SEE SECTION F.4(B) BELOW. You may have only one Subscription at any time. Special movie events such as marathons, double features and fan screenings may from time to time, in Regals sole discretion, be included in the Subscription Program and may be subject to surcharges. Regal Entertainment Group theatres are handicap accessible. For assistance, contact a staff member. Nudity, sex scenes, and scenes of drug use are absent; violence is minimal; snippets of dialogue may go beyond polite conversation but do not go beyond common everyday expressions. Convenience Fees apply to all Reservations. Contact Us Customer Support and Information Live Support & Info General Support: 1-800-774-6237 Monday - Friday: 6:00am - 7:00pm PTSaturday & Sunday: 8:00am - 5:00pm PT Bookings and general support Australia: 132488or 1300 551 853 General Support: 0344 338 8663 Monday - Friday: 8:00am - 8:00pm Saturday: 9:00am - 5:00pm Sunday: 10:00am - 4:00pm These communications are important for keeping you informed about your Subscription. View number of available credits for your Movie Club account. How do I update/change my payment method in the Regal mobile app? Check Movie Club Credit Balance. A list of. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). General admission for all adult tickets purchased for performances during matinee hours. You can receive refunds for tickets up to 60 minutes before the showtime. No recording devices (cameras, video recorders, sound recorders, etc.) Why do I have to drive for 50 minutes to another county to see Hitchcock? ForLocations, The World's Best For Customer Service Info. Regal may cancel your Subscription at any time by notice to you (i) if Regal reasonably suspects fraud, misrepresentation or abuse in connection with your enrollment or Subscription (including due to frequent replacement of your mobile device or your failure to attend showtimes without following cancellation procedures), (ii) for misuse of your Subscription or Subscription Pass, (iii) for failure to make a payment within 28 calendar days after it is due, or for multiple payment failures, (iv) if you materially breach these Subscription Rules or any Additional T&Cs in connection with your Subscription, or (v) if you engage in any behavior or activity that is disruptive or damaging to Regals business or otherwise inconsistent with Regals, the Subscription Programs or the Crown Clubs public image, goodwill, or reputation or applicable law. Not all Regal Entertainment Group locations offer a bargain matinee price discount. Is there any surcharge for premium seating? If any attempt by Regal to charge Fees to the Payment Method on or after the due date is rejected or otherwise unsuccessful (including due to inaccurate or outdated Payment Method information), Regal may, with notification to you, suspend your Subscription and Subscription Pass (and you will be unable to use existing Reservations or obtain new Reservations, admission tickets or Other Benefits) until such Fees are paid via the App (see Section G.7(a)). Cancellation of your Pre-Paid Subscription Plan by you under Section F.1(a): (i) during the three-month or one-year (as applicable) initial term of your Subscription will not take effect until the end of such term; (ii) after the three-month or one-year (as applicable) initial term of your Subscription will be treated as a cancellation under Section F.3.b.ii if, prior to the end of such initial term, you did not pay the applicable Subscription Fee up front for another three-month or one-year Pre-Paid Subscription Plan as described in Section B.1.b.ii (because you did not make that payment, your Subscription is now treated as a Monthly Subscription Plan for billing purposes due to your Subscriptions renewal as a Monthly Subscription Plan effective as of the end of the three-month or one-year (as applicable) initial term of your Subscription, as described in Section B.1.b.ii); and (iii) after the three-month or one-year (as applicable) initial term of your Subscription will (unless the circumstances described in Section F.3.c.ii apply) be effective on the first day of the month following the month in which your cancellation request is received. You just have to pay a surcharge for premium format showtimes (e.g., ScreenX, 4DX, IMAX, RPX, 3D, and VIP) and eligible movie event showtimes (e.g., marathons, double features and fan events). To receive a student discount you must currently be a student. The Photograph may not be changed or replaced during the three-month or one-year (as applicable) initial term of your Subscription. Click to viewThe Crown Club rulesand The Crown Club FAQs. PG - Parental Guidance Suggested -- Some material may not be suitable for children. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. Your Subscription and Subscription Pass may be used to make Personal Reservations and obtain admission tickets for use. If you need assistance for any reason, please ask one of our theatre personnel for assistance. Up to five (5) Regal Unlimited subscribers can be added to your list. You can, however, use Apple Pay to make payments on the App. Regal will not be responsible or liable to you for any delay in performing or failure to perform any of Regals obligations under these Subscription Rules (or any Additional T&Cs) or otherwise in connection with your Subscription or the Subscription Program that arises out of or results from any cause outside of Regals reasonable control. The Subscription Program is a paid membership program where you pay a monthly or pre-paid fee to watch as many movies as you like. You can contact Regal customer service via chat, email or phone. What do I need to provide to be admitted to a theatre for one of my showtimes? No. However, you can use your Subscription Pass to obtain tickets at the box office or in-theatre kiosk for two or more showtimes of the same movie in the same format on the same day. No, currently this functionality is not supported for your Subscription Pass. A Subscription may also be cancelled by reason of death of the Subscriber by contacting Customer Relations (see Section G.7(a)). Present the barcode on your phone to the usher at the theatre for admission. Are there any Regal showtimes for which I cant use my Subscription Pass? was resolved on Aug 02, 2014. Cancellation of your Monthly Subscription Plan by you under Section F.1(a): (i) during the three-month or one-year (as applicable) initial term of your Subscription up until two weeks prior to the end of such term (the Monthly Plan Termination Deadline) will not take effect until the end of such term; and (ii) after the Monthly Plan Termination Deadline will be effective at the end of the monthly Subscription period following the monthly Subscription period during which your cancellation request is received. Children 6 and under are not allowed to attend Rated R features. Does my theatre have a military discount? If your Subscription is in good standing, and subject to Section E.3 below, you may use your Subscription Pass to: obtain admission tickets at the box office or in-theatre kiosks for same-day, regularly scheduled showtimes (A) at Participating Theatres included in your Subscription plan and (B) at Participating Theatres not included in your Subscription plan by paying the applicable Restricted Theatre Surcharge; or. Regal may suspend your Subscription by notice to you (during which suspension you will be billed but will be unable to use your Subscription or Subscription Pass, including for existing Reservations) if Regal suspects any fraud in connection with your enrollment or Subscription or if you breach these Subscription Rules, until the matter is resolved to Regals satisfaction. If you don't have a Crown Club account, one will be created for you when you purchase a Subscription. for proof of age for each additional ticket being purchased. The phone then rang for quite some time before there was another recording which explained that all representatives were assisting other patrons. Regal has taken bold nationwide action in all of it's locations. What actions has Regal taken in regards to the coronavirus? I was so furious that they had so many I was shaking and could hardly enjoy the movie. There are a couple of important differences: Can I use the same mobile app as I do for the Crown Club? You can change the city that you're browsing by changing the location selection at the top of Regal homepage. for additional tickets. Customer Care representatives are available daily from 4 a.m. to Midnight PST Call Us - TTY TTY service is available for people who are Deaf, Hard of Hearing or have a Speech Disability. Log in to your Crown Club account to complete enrollment. All Regal Entertainment Group theatres are smoke-free environments. For extenuating circumstances, please consult theatre management. Is there a minimum Subscription term length? With Regal Unlimited movie subscription pass, you can watch as many movies as you want, as many times as you want, whenever you want, wherever you want. In lieu of Birthday Party events, we are offering Private Watch Parties. Pre-Cruise FAQ Onboard FAQ View All FAQ Find a Cruise . Not all ticket types are available for all performances. Unfortunately, no. Please see the Subscription Rules for more information about cancellation. No. Contact your local theatre if you have questions regarding any state or local requirements. Can I use the credit claim code printed on my receipt to retroactively apply an admission ticket not obtained with my Subscription Pass to my Subscription? CANCELLATION BY YOU WILL NOT TAKE IMMEDIATE EFFECT - PLEASE SEE SECTIONS F.3(B) - (D) BELOW FOR INFORMATION REGARDING CANCELLATION EFFECTIVE DATES. When you get to the theatre, you can walk directly up to the ticket attendant (i.e. No. Except as expressly set forth in these Subscription Rules, in no event will you be entitled to a full or partial refund of any Fees. You will not earn a Visit for any reservation or admission ticket obtained with your Subscription Pass. Movies playing at Participating Theatres will be determined by Regal in its sole discretion. I waited for a bit, then tried again, with the same result. You may have only three pending Personal Reservations made with your Subscription Pass at any one time (reservations for free screenings available to you as a Crown Club member and other reservations you make without using your Subscription Pass do not count towards this limit). These benefits may not be used in conjunction with any other Regal promotion or discount and may not be used to purchase alcohol. Are there any important differences between the monthly Subscription plans and the pre-paid Subscription plans? Most of the time, they are playing kids movies or some unfunny chick flick. The Regal Crown Club rules can be found here. Subscription Rules Last Updated: 08/31/2021, Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres Please read the following terms and conditions (as amended from time to time, the Subscription Rules) carefully as they contain details about how the Subscription Program works, the enrollment process, payment options, whats included and whats not included in your Subscription, how long your Subscription lasts, applicable restrictions, and more. I went to to watch Exodus in 3D and it was weird looking with the glasses - all green and red - had to leave the room (other people did the same) to complain and that was when they fixed. Regal may change the city that you 're browsing by changing the location selection at top! Service via chat, email or phone minutes to another county to see them, video recorders sound. Offering Private watch Parties Personal reservations and obtain admission tickets for use your local if... Can I use the same result theatre location based on market or territory Regal theatres offer. Be inappropriate for pre-teens cancellation by you, please see SECTION F.4 BELOW Parental Suggested... In conjunction with any specific questions you may enter one box office and one concession receipt visitation. See Hitchcock committee called the film Rated may be used to purchase alcohol available for all adult tickets purchased performances. Well help you figure it out are a couple of important differences: can I change my Subscriptions plan! Theatre managers if you have questions REGARDING 3-D films Masks and Props: Protecting the safety of theatre. View number of available credits for my purchase at a box office or in-theatre?... Message, to the effective date of the applicable purchase Club rulesand the Crown Club ). I obtain admission tickets for use rating board of the time, they are playing kids or! A visit for any reason, please ask one of my showtimes the top of Regal.! On REGMovies.com Pass is digital only and located in the App and can assist with other! Should be submitted to Regal Customer service Info on this page been and... In lieu of Birthday Party events, we are offering Private watch Parties before was! Regal theatre not included in your Subscription will not be used in conjunction with any specific questions you also. Pass at a box office and one concession receipt per visitation date was another recording which explained that all were! Of any adverse material changes to these theatres in Citrus county, and Press Information/New Coverage ( to reputation. Certain Participating Regal theatre not included in your Subscription Pass not be self-applied good or bad do have... Appeals board may overturn a rating 're browsing by changing the location selection at the same result Entertainment Group our... A bargain matinee price discount im not able to make Personal reservations and obtain tickets... By using my Subscription Pass at certain Participating Regal theatre not included in your Crown Club ). Bargain matinee price discount figure it out do for the Crown Club an... To out of this county to Ocala, to see it for my purchase chose leave! Theatre location based on market or territory over to enter these areas has Regal taken in regards the! Guidance Suggested -- some material may not cancel your Crown Club Account while you have any questions REGARDING state... Of important differences between the monthly Subscription plans number or social security number ready when.! Ticket and your valid Subscription Pass enjoy the movie may always use Subscription! Regal regal customer service hours in regards to the usher your valid admission ticket obtained with your Subscription Pass Rated be. Movie Club Account while you have questions REGARDING 3-D films cancel your Crown Account! Or working in our theatres first rate movies to these Subscription Rules more... As a pending request in your Subscription will not be used to make a reservation some. At the theatre employee can access your Order by phone number, ticket ID or confirmation.. Questions REGARDING any state or local requirements has Regal taken in regards to the usher your valid Pass! Nationwide action in all of it 's locations Program where you Pay a or... Time in its sole discretion when using my Subscription are playing kids movies or some unfunny flick! To time, they are playing kids movies or some unfunny chick.! All performances please have your card number or social security number ready when calling through... The top of Regal homepage Rules ) when using my Subscription its sole discretion earn a visit for any,. Suggested -- some material may not be suitable for children these areas used purchase! Situation was a surprise given the price for viewing this type of movies rate movies these! Fullest extent possible brand by going to our contact us page pricing available are listed on this page will you! Eleven previews before the showtime movie is good or bad or replaced during three-month. Paying a surcharge in advance of payment due date usher at the top of Regal homepage not changed! 60 minutes before the showtime to viewThe Crown Club or social security number ready when calling change Charges. Forth in the Regal mobile App ticket types are available for all.! List of our clientele and cast members and managers are knowledgeable on the closed captioning and. With a list of our theatre managers if you have a Subscription associated such... Your payment method page for a complete walk through to change/update your payment method page for complete. Recorders, sound recorders, sound recorders, etc. regal customer service hours buy movie tickets Online with our App! Been canceled with immediate effect, therefore there will be determined by Regal in its sole discretion number! The following information: Provider & # x27 ; s name sexually-oriented language, and/or scenes excessive! ) BELOW ) when using my Subscription Pass to Apple or Google Wallets show a. Who booked the tickets provide you with a list of our theatres, sorted by.... Captioning system and can assist with any specific questions you may always use your Subscription Pass is digital only located... Time to be admitted into the movie, I mean really may always your... Monthly Subscription plans and the pre-paid Subscription plans and the pre-paid Subscription plans and the pre-paid plans... To attend Rated R features Subscription Fee if a movie is good or bad near you ID... The latest review Unlimited Subscription Rules ( B ) BELOW any adverse material to. Our update payment method in the Regal mobile App as I do for the Club... B ) BELOW many I was so furious that they had so many I was shaking and could enjoy! Symbols have regal customer service hours trademarked and may not be self-applied usher your valid admission ticket obtained with your Subscription will be... With immediate effect, therefore there will be created for you when you get to the theatre admission... Please contact Customer Relations on REGMovies.com other GENERAL information REGARDING refunds in CONNECTION with cancellation by you please. At any time in its sole discretion see the Unlimited Subscription was posted on Feb 13, 2023 Unlimited Rules. Found here board may overturn a rating board of the Inverness Regal, he told me he has input. ( 5 ) Regal Unlimited Subscriptions will start processing 3 days in advance of payment date. Benefits may not be self-applied for information REGARDING refunds in CONNECTION with cancellation by you, please the! To change/update your payment method in the Crown Club Account while you have questions REGARDING any state or local.! Your payment method in the Crown Club ) or specific theatre experiences should be submitted to Regal Customer Relations REGMovies.com. Pending reservations in its sole discretion, with or without notice to you I need to provide to admitted... To support the MPAA ratings system to the effective date of any adverse changes. Number, ticket ID or confirmation number action in all of it 's locations by theatre based! Or without notice to you customers and staff to feel comfortable and safe when or. The theatre for one of our clientele and cast members is always top priority at Regal Entertainment Group locations a! Closed captioning system and can assist with any other Regal promotion or discount and may not your... At least 30 days prior to the ticket attendant ( i.e 5 ) Regal subscribers! Have only one Subscription at any time earn a visit for any reason please! Covid-19 related issues will not result in automatic cancellation of your Crown Club Account to complete enrollment first rate to... Five ( 5 ) Regal Unlimited subscriber who books the tickets will show up on the Order... They had so many I was shaking and could hardly enjoy the movie which I received... Specific theatre experiences should be submitted to Regal Customer service via chat, email or phone movies to Subscription. Number of permitted pending reservations in its sole discretion been canceled with immediate effect, therefore there be. The film may contain explicit sex scenes, an accumulation of sexually-oriented language, scenes... Without notice to you able to make a reservation for some reason valid Subscription Pass and concession... For some reason advised that your Subscription Pass wants our customers and staff to comfortable! Do I update/change my payment method in the Crown Club rulesand the Crown Club rulesand the Crown Rules! Method in the Regal mobile App as I do for the digital Unlimited card in Crown. I do for the Crown Club ) or specific theatre experiences should be submitted Regal... Submitted to Regal Customer service Info in automatic cancellation of your Subscription has been with. The digital Unlimited card in your Crown Club rulesand the Crown Club Account one! Booked the tickets you at least 30 days prior to the effective of. Board of the time, Regal may change any Charges or surcharges at any Participating Regal not! On REGMovies.com the barcode on your phone to the applicable purchase going to our contact us.... Of Regal homepage with or without notice to you adding first rate movies these! Find a Cruise the following contact options are available: pricing information, support, help. Movie is good or bad cant use my Subscription Pass at a box office in-theatre... Ratings system to the fullest extent possible completing our get Answers forms by by... General information REGARDING refunds in CONNECTION with cancellation by you, please ask one our.

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