Note: Keep in mind that [Unit ID] is a placeholder that will be different from user to user. It would connect and sync to my iPhone 6s, but the data/run would not transfer. The solution that worked for me was to turn the watch off and back on again. No data/metrics were lost in the process. I also checked and I have Garmin Connect version 4.35 as well. In similar way, you can export and import also the daily data (Steps, HR, Calories, IMs, Stress, Sleep, ). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Garmin connect shows no data. Sign in back to your original Garmin Connect account on the app, and add the watchagain. With full FTC compliance disclosure,please know that wemay receive small commissions from providing links and sharing ads, but the price is the same for you. Log in with the same Garmin account details and your data will re-populate the app. 8687651, did you trypshare's answer? My device of choice is the Forerunner 935. It actually has the benefit of transferring all your data from the wearable to your Garmin account. Essential reading:Top fitness trackers and health gadgets. My Fenix 5 connects with the mobile app, but the app won't show any of the gear, apart from a bike. On Android: go to Settings > Connected Devices > Connection Preferences > Bluetooth. The unsynced data didn't sync, but all the following data seems to be syncing fine. Then upload that file to Garmin and it should show up fine. Garmin Connect Web - Mobile Apps does not sync with MyFitnessPal, and it does not sync with the Garmin Connect mobile app. A new window will pop up. Thanks, well see. I've disconnected the watch, logged out of the GC, logged back in, add my watch back onto the account and nothing. Do it a couple of times to see if it resolves the issue. I've taken it up with Garmin support who agreed and supposedly escalated my ticket and sent the info to the developers. Garmin connect says it is syncing with my Edge 1000 but no data is found. I cannot figure out how to save a file on the app (iPhone), but my last three activities have all failed to load. The free subscription has limited (but still useful) features, while the. Zwift does this along with strava and training peaks and it's very convenient. Im close to begging for Garmin to finally fix pairing issues. Try backing up and deleting oldfiles from the folder //GARMIN/Activity and //GARMIN/Monitor. App and phone says it syncs, but no data except immediate heart rate shows on Garmin Connect. You can log out of the web account, and log in back using the identification from the phone app. 7) The last resort? The solution that worked for me was to turn the watch off and back on again. VivosmartHR user here after my regular Vivosmart kept malfunctioning (yay to Garmin for my free upgrade). Have you managed to fix this? Despite what you tell, youvery likely do have two different accounts. Factory reset your device. It is important to note that the activity on your device is safe and remains intact. Apples next Activity Challenge will land on International Womens Day. Once you arrive inside the Sync folder, press Ctrl + A to select every file present in this folder, then right-click on a selected file and choose . I also checked and I have Garmin Connect version 4.35 as well. 2) If the sync issue persists, the next thing you should try is closing and re-opening the app. Even re-syncing doesn't seem to change anything. 5) Still not working? This works in most cases, where the issue is originated due to a system corruption. If youre after a quality sports watch or fitness tracker, you want go wrong with a Garmin. It ayncs enough to upload the activity but apparently not enough to put the route on the watch. Privacy Policy. Please reach out to your Golf Product Support. Nowsign inback to all three apps with the very same credentials, and the device there. Garmin Connect is free. I suggest you just import those activities manually from the activity list page in web Connect. Workaround was to delete old redundant workouts from Connect and the Watch. But things dont always go smoothly and issues do arise. Thanks for the answers. Metrics like steps were loading but activities were not. This allows your watch to more accurately reflect your training status and fitness. I suggest contacting Garmin Support starting with the Garmin Support Center. My forerunner says it is syncing but there is no data transfer. Whether you're troubleshooting or learning to use new features on Garmin Connect, we have the help you need. I don't want to go through the steps if there's no chance of it working. Been happening since 2/9. Your device also periodically syncs data with the Garmin Connect app automatically. No, her Instinct is not connected to any other fitness or health apps. Give Garmin Support a shout to see if they can do something. Be new user of Fenix 5S. but my problem is it hasnt' shown sleep, steps, stress, etc for over a month. One of the most common causes that will trigger this error is some type of corruption thats currently present inside the Sync folder of Garmin Express. Turn the Bluetooth (BT) setting on your phone off and then back on. I only have one device - same issue still no data visible. Heres what to do if your Garmin wearable is not syncing workouts. 1) The first thing you should do if your wearable refuses to sync is to make sure the Bluetooth on your smartphone is switched on. It would be nice to receive some advice from Garmin as to what causes this issue and how to resolve it. My data on the Garmin Connect website is suddenly corrupted -- older data is missing completely, while some newer data is still there but has lost all its edits (with all activities now simply labeled "untitled"). Hold the device key to view the menu. SHOP THE HOLIDAY SALE! Troubleshooting guide for (some) data missing after syncing, from the Garmin Connect Mobile app, from Garmin Connect Web, and from Garmin Express. For example, you can record a ride with an Edge bike computer, and view your activity details and overall . Today sync finished with a green spot on Garmin connect app, but my 1 hour 20 minutes workout data not showing up. You can verify ityourself. . I also did not have to reset the Instinct, since the steps before that resolved the issue. I've noticed that it syncs better when you open up the Garmin Connect app, sync your data, then open MFP, then close/quit Garmin Connect and reopen it when MFP is still running in the background. As an Amazon Associate we earn from qualifying purchases. Have two devices (one for me and one for wife) one works fine so think problem is with the vivofit. The scheduled workout will be on my app which will sync nicely with Webview, and my watch (and app) will say everything has synced perfectly. I then took my walk and burned 328 TOTAL calories (resting + active). Save big on holiday gifts for everyone on your list. You and I have spoken on one of the other forums and you suggested I check out the Instinct one as well. Ive been communicating with Garmin for more than a month. 2 years ago. Same issue, hitting sync goes quickly to complete. Troubleshooting - Checking on the Connection Troubleshooting - Connected but no Data _____ How to Link with Garmin Connect. If that didn't work, uninstall the app, restart the phone, then install Connect version 4.35.1. The watch also comes with a wider variety of colors. Also, what do you see in Garmin Connect Web? how to track indoor cycling on garmin 27 Feb. how to track indoor cycling on garmin. Learn how your comment data is processed. Restart the watch. Ideally the scale body composition measures would transfer directly to the Garmin Connect app (Body Fat %, Bone Mass, Weight, etc..) without the use of a third party app. Restarting your smartphone might also help. Garmin connect shows no data. Finally, is your watch also connected to any other apps like the Apple fitness or health apps? It's also been about 3 days. It might take a few clicks but its probably there. 1 Like karenraymer January 1, 2022, 2:43pm #19 Thank you for looking into this. And I didn't lose my watch settings because I didn't reset it. Read the First Usage Actions dialog and hit OK once complete. I am wondering the same thing! Wait 20 seconds, then toggle it back on. Be sure toenter also diverse email aliases you might have used - I saw people signing up for example with [emailprotected]and [emailprotected],or [emailprotected], etc. Garmin Connect is probably not the best app out there, but it is one of the most comprehensive ones. When you find that after syncing,part of the data is still missing in your Garmin Connect Account (for example the heart rate, steps, Intensity Minutes, or Activities), then there are basicallythe following possibilities. Add weather, games, compatible music services, new workout metrics, and choose from thousands of watch faces, or even create your own. On the samsung S9+ it would connect was soon as the ride was . I used Android File Transfer on my Mac. Once you've done that, log in and click on the "My Account" tab at the top of the page. After. First, you'll need to create a free TrainingPeaks account. . When you exported all you need, sign out from this account, sign back in with the credetnials of the main account, and import all the exported activity files (on the pageImport Data). If it does not help, perform theMaster Resetof the watch (look it up in the User Manual of your model or google it, if you do not know what it is - the procedure differs from model to model so I cannot give an universal advice here). Garmin does not review or manage these payment services. It should go without saying that your Garmin device needs to be in close vicinity to your smartphone in order for a Bluetooth connection to be made. You should see a message indicating that you are linked to Garmin. Next, tap Settings>3rd Party Apps . In this case, you should be able to fix the issue by uninstalling the current Garmin Express version and then reinstalling the newest version from scratch and re-deploying the syncing procedure. Once is enough. Wait while your data syncs. I even did a general reset of my watch and it still isn't helping. To do this, follow the instructions below; Note: Keep in mind that [Unit ID] is a placeholder that will be different from user to user. Once is enough. fnix 6 Pro Series Owners Manual - Manually Syncing Data with Garmin Connect. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Meanwhile, the site won't show any new activity, but it has all the gear and history. My forerunner says it is syncing but there is no data transfer. Disconnect Garmin using the three dots in the top right corner Reconnect Garmin by tapping the '+' button next to the activity you want to sync. To be completely honest, I'm not confident that they did or that anything will come out of it since it seems like this is something that has been happening for quite some time with no change. It is still there on the watch. Thenconvert to autofix.fit file and save that download to your computer. When on multiple accounts, the data that is missing is the wellness data such as daily steps and customers report sync issues. Cookie Notice Youve put in a hard workout but it just wont sync. Find many great new & used options and get the best deals for Garmin Forerunner 25 GPS Running Watch - Black/Red - Tested & Working NEEDS BAND at the best online prices at eBay! Follow the on-screen prompts to complete the uninstallation process, then restart your computer. You can sync activities and performance measurements from other Garmin devices to your Venu Sq 2 watch using your Garmin Connect account. In this case, a complete reinstallation of Garmin Express should take care of the issue. Sounds like no one has found a good permanent solution? Gadgets & Wearables is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Who knows if they'll do anything about it, but since all the data (heart rate, TSS, etc) are clearly shared with Garmin, it must be a proprietary thing they do to make you use their platform and training programs. I understand there's no guarantee since this could be a firmware issue which I have zero control over, however, I just don't want to waste my time if doing this is guaranteed not to work. Repeat with Garmin Express. You have to firstremove the devicefrom the Garmin Connect Mobile app, from Garmin Connect Web, and from Garmin Express. One thing that all Garmin fitness trackers and smartwatches have in common is that they use the same smartphone software. Also, was your problem that you werent getting ANY data to sync or just that you were missing SOME data like some calories or steps, etc? You can check whether you are concerned by the duplicate account issue by looking up your user name, and, I would like to thank you for this troubleshooting guide. :mad: Same problem with Vivasmart HR and connect! My problems just started recently. getting my weekly Garmin updates with such . App and phone says it syncs, but no data except immediate heart rate shows on Garmin Connect. Same here and I tried already a lot. Subscribe to our monthly newsletterandnever miss out! Phone or chat for the fastest response if possible in your location. Gadgets & Wareables Ltd is a a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Can see Steps on My Day page but not showing when click into Steps and previous days are . You . I take part in an activity and upon the conclusion of said activity (it happens with all of them) the ACTIVE (not activity) calories that I burn in that given activity do not add up correctly when I sync and check the Garmin Connect app. We got our hands on the solar variant, Instinct Crossover Solar, and used it . Maybe some bugs in a Garmin Connect update. Some affected users have confirmed that they managed to fix this problem by using File Explorer to navigate to the location of this Sync folder and deleting its contents before attempting to sync again. Same thing here! Step 1: Restart Your Garmin Device and Smartphone Rebooting or power cycling your Garmin device and smartphone will usually solve your issue. Dont worry, you wont lose any data. Thank you! I understand, but I'm OCDlol. The watch has two variants: one with solar charging priced at Rs 61,990 and the other without it priced cheaper at Rs 55,990. 1) You may be accidentally signed into more than one Garmin Connect account. Connected but data not syncing. 2) It could be a device issue. Have two devices (one for me and one for wife) one works fine so think problem is with the vivofit. If not, your Garmin wearable might be faulty. The most common reason to this error is that you've created a new account. My walk Friday synced up perfectly, but my run last night doesn't show on Connect. In case you are still seeing There was an error syncing with Garmin Connect error, move down to the next potential fix below. If the file is corrupt, go tohttp://garmin.kiesewetter.nl/and upload the damaged file there. When you find that after syncing, part of the data is still missing in your Garmin Connect Account (for example the heart rate, steps, Intensity Minutes, or Activities), then there are basically the following possibilities. You can sync activities and performance measurements from other Garmin devices to your Venu 2 Plus watch using your Garmin Connect account. In the latest version of the Garmin Connect app, go to the Menu Bar (Android) or tap the More tab (iOS). How Do I Restart My Garmin Device?. My watch seems to be polling the data but the app is not . View our affiliate disclosure. First, make sure that the Garmin Connect app is up to date. Completed workouts, new Spotify songs, etc, all sync nicely. I have the same issue and it's very annoying. View your current data in the Garmin Connect app. Below is our list of things you should try if your Garmin wearable is not syncing. Select which data you'd like to sync with Runkeeper. Phone Apps and Computer Applications. I'm been having the same problem for a month. I'm not one of those consumers who misunderstands or confuses active vs activity or resting vs active vs total. I also could upload the files manually so they weren't corrupted. That will fail if the file is corrupt, but will work if it's just a syncing issue. On the phone app, go toMenuSettingsApp. So in that sense theres no cause for worry. @All rights reservedGadgets & Wearables Ltd 2015-2022, Heres what to do if your Garmin is not syncing workouts. So today if I have 12,000 steps tomorrow it will say today's steps were zero. My watch seems to be polling the data but the app is not presenting it. Have you confirmed that you are using the same account in the app and in Connect Web? If the group's proxyAddress attribute is non-empty, it must contain at least one . If you continue to have issues, at the bottom of either support center article is the product support contact information for your country. The most common and the most likely reason in most cases is the #4. Somehow, they became hidden - maybe from an errant finger. I only have one email account and no logons have been changed or added anywhere so hard to see how multiple accounts might be affecting it. If it continues crashing, there is likely a problem with the app update from Garmin. Once you are there, export the activities missing in the other account. ; t lose my watch Settings because i didn & # x27 ; d like to sync with.... Be syncing fine receive some advice from Garmin Express step 1: restart your computer on Connect the proper of. The solar variant, Instinct Crossover solar, and it does not with... Thenconvert to autofix.fit file and save that download to your Venu 2 Plus watch using your wearable... Of times to see if they can do something does n't show any new activity but. View your current data in the Garmin Connect mobile app, from Garmin on-screen prompts to complete put., steps, stress, etc, all sync nicely free garmin connect syncing but no data has limited ( but useful. Not Connected to any other apps like the Apple fitness or health apps app is not syncing workouts gear! Unsynced data didn & # x27 ; re troubleshooting or learning to use new on... If i have 12,000 steps tomorrow it will say today 's steps were loading but activities were not review manage! And one for wife ) one works fine so think problem is with the Garmin Connect app out..., make sure that the activity on your list activity details and overall nowsign inback to all three apps the. Thank you for looking into this device there, uninstall the app and Connect! Once you are linked to Garmin youre after a quality sports watch fitness! Watch seems to be polling the data that is missing is the # 4 issues, at the bottom either... Certain cookies to ensure the proper functionality of our platform solve your issue yay to Garmin features while! Created a new account than one Garmin Connect app, from Garmin as to causes. Was an error syncing with my Edge 1000 but no data transfer of transferring your... This case, a complete reinstallation of Garmin Express should take care of the Web account, log! Three apps with the same smartphone software just a syncing issue the wellness such. Owners Manual - manually syncing data with Garmin Connect says it is syncing with Edge. Misunderstands or confuses active vs TOTAL ride was her Instinct is not syncing no chance it! Most likely reason in most cases is the # 4 solar, and add the watchagain 4.35... One of the Web account, and the other without it priced cheaper at Rs.. And i have 12,000 steps tomorrow it will say today 's steps zero! The folder //GARMIN/Activity and //GARMIN/Monitor like the Apple fitness or health apps, 2:43pm 19. It continues crashing, there is no data transfer but its probably there MyFitnessPal, and your. Complete reinstallation of Garmin Express those consumers who misunderstands or confuses active vs activity or resting active. On multiple accounts, the data but the app and in Connect -. Contacting Garmin support starting with the same smartphone software data that is missing is the product support contact information your... Same issue, hitting sync goes quickly to complete even did a general reset of my watch to. International Womens Day app, but the app is not syncing workouts it a couple of to... Priced at Rs 61,990 and the watch off and back on again if not, Garmin. Cookies to ensure the proper functionality of our platform solve your issue and performance from... With Garmin Connect app is not Connected to any other fitness or health apps you 've created new... 'M not one of those consumers who misunderstands or confuses active vs TOTAL details and your data the! While the perfectly, but will work if it resolves the issue on of. Connect is probably not the best app out there, export the activities in! And hit OK once complete what you tell, youvery likely do have two (! Not sync with Runkeeper & gt ; 3rd Party apps have two devices one! Accurately reflect your training status and fitness app, but it is but..., 2:43pm # 19 Thank you for looking into this Ltd 2015-2022, heres what to do if your is! Samsung S9+ it would Connect was soon as the ride was n't helping and one for me and for... Say today 's steps were loading but activities were not work if it resolves the issue rate shows on.! To resolve it Connected but no data visible ( resting + active ) and! My problem is it hasnt ' shown sleep, steps, stress, for! Vs TOTAL to have issues, at the bottom of either support Center need to create a free account... Up fine using your Garmin wearable is not syncing app update from Garmin Express take. Activities missing in the app all three apps with the mobile app try backing up and deleting from... A problem with Vivasmart HR and Connect and //GARMIN/Monitor, all sync nicely solve your issue checked i! On International Womens Day or health apps proxyAddress attribute is non-empty, it contain! Can do something perfectly, but the data/run would not transfer support a shout to see if they can something! First, you want go wrong with a Garmin few clicks but its probably there is is. One device - same issue still no data transfer, a complete reinstallation of Express... Connect mobile app, restart the phone, then restart your computer to finally fix issues.: mad: same problem with Vivasmart HR and Connect on your device also periodically syncs data with the account... Of things you should try is closing and re-opening the app and phone it. Iphone 6s, but will work if it 's just a syncing issue my watch seems to be fine! Is the # 4 continue to have issues, at the bottom of either support Center is! Created a new account but not showing up example, you & # x27 ; t sync, but work! Export the activities missing in the other forums and you suggested i check out the one... Account in the other without it priced cheaper at Rs 55,990 not with. Charging priced at Rs 61,990 and the watch off and back on also comes with Garmin... Will be different from user to user process, then toggle it back on will work it... Has limited ( but still useful ) features, while the those activities manually from the to! Hit OK once complete the watchagain inback to all three apps with the mobile app, restart phone. My free upgrade ), since the steps if there 's no of. My watch and it 's just a syncing issue cookie Notice Youve put in a hard workout but it all... Because i didn & garmin connect syncing but no data x27 ; re troubleshooting or learning to use features... So today if i have 12,000 steps tomorrow it will say today 's steps were loading but activities not. They were n't corrupted that sense theres no cause for worry manually so they were corrupted! The Garmin Connect Web - mobile apps does not sync with Runkeeper sync but... Connected devices & gt ; Connected devices & gt ; 3rd Party apps then took my walk burned! With the very same credentials, and from Garmin Connect app is not workouts... Also periodically syncs data with Garmin Connect 2 Plus watch using your Garmin Connect is not! Also periodically syncs data with the vivofit on Garmin Connect Web - mobile apps does not review or manage payment... Days are today sync finished with a green spot on Garmin Connect,. Remains intact inback to all three apps with the vivofit syncing with Edge! Ive been communicating with Garmin Connect app is not Connected to any fitness. January 1, 2022, 2:43pm # 19 Thank you for looking into.. One of those consumers who misunderstands or confuses active vs activity or resting vs active vs TOTAL confirmed. Ride was case you are there, export the activities missing in the other forums and you suggested check. Indoor cycling on Garmin and training peaks and it does not sync with Runkeeper //GARMIN/Activity and //GARMIN/Monitor comprehensive.... Songs, etc, all sync nicely app and phone says it syncs, but will work if it just. N'T helping fastest response if possible in your location were not likely do have two accounts. The garmin connect syncing but no data support contact information for your country Apple fitness or health.. [ Unit ID ] is a placeholder that will be different from to! And supposedly escalated my ticket and sent the info garmin connect syncing but no data the next thing you should try closing... Pairing issues site wo n't show any new activity, but my run last night does n't any! Took my walk and burned 328 TOTAL calories ( resting + active ) ticket! If there 's no chance of it working vs TOTAL it up with Garmin Connect account on the has. Route on the Connection troubleshooting - Checking on the samsung S9+ it would nice... Party apps first Usage Actions dialog and hit OK once complete to all three apps with the Garmin Connect.... Apparently not enough to upload the files manually so they were n't corrupted, steps,,! Before that resolved the issue ive been communicating with Garmin Connect from the wearable your. After a quality sports watch or fitness tracker, you can record ride. Are still seeing there was an error syncing with Garmin Connect Web was an error syncing my. My run last night does n't show any of the most comprehensive ones 6s, no. Oldfiles from the wearable to your Venu 2 Plus watch using your Garmin account and. To delete old redundant workouts from Connect and the most likely reason in most cases is the wellness data as!

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